SUMMARY
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MANILA, Philippines – The Contact Center Association of the Philippines holds the 2012 International Contact Center Conference and Expo.
With the theme, “The Future of Outsourcing,” economists, analysts and players give insight into the direction the business process outsourcing industry should be taking.
RAPPLER’s Katherine Visconti brings you updates straight from the SMX Convention Center in Pasay City.
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– Rappler.com
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