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GoDaddy launches new website builder, eyes PH expansion

Jul 12, 2017 - 1:30 PM

The world's top website hosting firm also maintains a BPO office in the country, with the number of employees there seen to double in the next couple of years

GoDaddy launches new website builder, eyes PH expansion

BPOs worried Marawi crisis could hamper growth

Jul 09, 2017 - 11:00 PM

While there is still 'continued business confidence,' IBPAP says the crisis in Marawi City could hurt the BPO industry's growth projections if it drags on further

BPOs worried Marawi crisis could hamper growth

PLDT sells remaining stake in SPi Global

May 22, 2017 - 4:45 PM

The transaction values SPi Global at $330 million (P16.42 billion)

PLDT sells remaining stake in SPi Global

Menyikapi tuntutan buruh pada May Day

May 02, 2017 - 7:52 AM

Sementara magang, Hanif mengatakan ini salah satu upaya untuk meningkatkan kompetensi buruh.

Menyikapi tuntutan buruh pada May Day

PLDT to outsource back-office IT to IBM

Mar 07, 2017 - 9:20 PM

PLDT chief Manuel V. Pangilinan says he wants to ensure all or most of the 1,000 affected employees will be absorbed by IBM

PLDT to outsource back-office IT to IBM

AI could be bigger threat than Trump to BPOs – analysts

Feb 12, 2017 - 10:10 PM

With global spending on artificial intelligence applications expected to reach $47 billion by 2020, BPOs need to start embracing new skill sets so as not to be overtaken, says IT research firm IDC

AI could be bigger threat than Trump to BPOs – analysts

India's techies fear U.S. crackdown on high-skilled visas

Feb 05, 2017 - 1:00 PM

Visa restrictions would create uncertainty and leave US businesses short of the skilled workers they need, says a business group

India's techies fear U.S. crackdown on high-skilled visas

Labor groups urge Duterte to certify anti-contractualization bill as urgent

Jan 04, 2017 - 4:19 PM

They say the department order submitted to the President won't fix the Labor Code provisions that legalize subcontracting through placement agencies

Labor groups urge Duterte to certify anti-contractualization bill as urgent

#ThewRap: Things you need to know, December 13, 2016

Dec 13, 2016 - 10:43 AM

Hello! Here's a round-up of news you need to know this Tuesday

#ThewRap: Things you need to know, December 13, 2016

Forget your fears, Duterte tells BPO companies

Dec 13, 2016 - 7:27 AM

'There will be changes, changes for the better, not to kill businesses. You can stop worrying,' the President tells an American BPO executive during a business forum

Forget your fears, Duterte tells BPO companies

BPOs need to 'level up' as protection against Trump – NEDA

Nov 15, 2016 - 9:42 PM

With US President-elect Donald Trump threatening to bring American firms back home, Philippines' NEDA says BPOs need to diversify out of call centers

BPOs need to 'level up' as protection against Trump – NEDA

DICT chief: BPO contracts will be respected

Oct 30, 2016 - 10:15 PM

Information and Communications Technology Secretary Rodolfo Salalima assures the BPO industry that it has full government support amid concerns over President Rodrigo Duterte's anti-US rhetoric

DICT chief: BPO contracts will be respected

Why companies should invest in employees’ career growth and development

Oct 17, 2016 - 9:07 PM

Should companies be paying for their employees’ training and education?

Why companies should invest in employees’ career growth and development

Global fintech firm Payoneer expands into PH

Sep 24, 2016 - 12:51 PM

The New York-based firm is drawn to the country’s rapidly expanding base of online workers and entrepreneurs which already comprises almost 20% of the global online workforce

Global fintech firm Payoneer expands into PH

Megaworld to complete Visayas BPO Triangle by 2019

Aug 04, 2016 - 7:05 PM

The Visayas BPO Triangle will have 175,000 square meters of office space located in Iloilo, Cebu, and Bacolod

Megaworld to complete Visayas BPO Triangle by 2019

Affinion Group makes PH its Asia-Pacific hub for back office

Jun 25, 2016 - 11:16 AM

The Nasdaq-listed loyalty and customer engagement solutions provider sets up headquarters in Manila, employing over 200 Filipinos

Affinion Group makes PH its Asia-Pacific hub for back office

BPOs leading the push for decentralization – CBRE

Jun 02, 2016 - 9:30 PM

The business process outsourcing sector is driving demand for new developments outside Metro Manila, says global property consultancy CBRE Philippines

BPOs leading the push for decentralization – CBRE

Startup promises to make BPO life a game

May 26, 2016 - 7:53 PM

My-Checkpoints creates a work platform that helps workers counter boredom at work by allowing them to play against each other while improving performance along the way

Startup promises to make BPO life a game

Nasdaq expands in PH, opens new BGC headquarters

May 04, 2016 - 8:15 PM

The operator of the world's second largest stock exchange is looking at hiring nearly 160 more IT employees by next year

Nasdaq expands in PH, opens new BGC headquarters

Leaving the BPO industry with pride

Apr 29, 2016 - 4:59 PM

'Being part of the BPO industry was an eye-opener for me, and I regret that I used to belittle it,' writes Ludwig Alejandro

Leaving the BPO industry with pride

Real estate firm targets yuppies with 'high-quality' dorms

Apr 25, 2016 - 3:00 PM

PULS aims to revolutionize the property sector by raising the living standards of the young middle class without hurting their wallets

Real estate firm targets yuppies with 'high-quality' dorms

No Mar, no oversized Starbucks – Carlos Celdran to BPO millennial

Apr 20, 2016 - 12:55 PM

Online personality Carlos Celdran is not mincing words when it comes to BPO employees who are complaining about presidential candidate Mar Roxas

No Mar, no oversized Starbucks – Carlos Celdran to BPO millennial

What you don’t know about the BPO life

Apr 08, 2016 - 11:07 AM

The workload, career path, and office environment in a BPO are often misunderstood. Here, we debunk some of the myths

What you don’t know about the BPO life

Stay alert, energized: Tips for BPO employees

Apr 07, 2016 - 3:39 PM

Be productive during your shifts, and make the most of your days off

Stay alert, energized: Tips for BPO employees

Why Pinoys and BPOs are a good fit

Apr 06, 2016 - 11:30 AM

Filipinos possess traits and skills that are a good match for the booming BPO industry

Why Pinoys and BPOs are a good fit

BPO industry eyeing 225,000 new jobs in 2016 – DOLE

Mar 15, 2016 - 2:16 PM

Emerging sectors such as healthcare outsourcing are buoying optimism that the industry will earn $25 billion this year

BPO industry eyeing 225,000 new jobs in 2016 – DOLE

Pioneer outsourcing firm invests in new BGC hub, eyes expansion

Mar 10, 2016 - 3:11 PM

B&M Global Services Manila invests in a 1,000-seat hub as it aims to add people and services to keep up with demand

Pioneer outsourcing firm invests in new BGC hub, eyes expansion

Higher BPO revenues to offset slump in OFW remittances

Feb 04, 2016 - 4:45 PM

The continued growth of the BPO industry, which exceeded its targets last year, is expected to make up for the projected contraction in OFW remittances in 2016

Higher BPO revenues to offset slump in OFW remittances

Philippines' back office shines in 2015, exceeds targets

Feb 03, 2016 - 4:45 PM

The IT and Business Process Association of the Philippines says the BPO industry breached targets in 2015, generating almost $22 billion in revenues and 1.1 million direct employment

Philippines' back office shines in 2015, exceeds targets

Business in PH: The winners and losers in 2015

Dec 21, 2015 - 12:45 AM

With big-ticket events like the visit of Pope Francis and the Asia-Pacific Economic Cooperation (APEC) summit, there were business sectors that gained and lost in 2015

Business in PH: The winners and losers in 2015

Local BPO passes global test, is 2nd PH 'Endeavor' firm

Dec 16, 2015 - 8:15 PM

PH-based offshore recruiting firm PSG Global Solutions plans to set up a subsidiary to offer its services locally with Endeavor’s help

Local BPO passes global test, is 2nd PH 'Endeavor' firm

Vista Land to acquire Starmalls for P33.5B

Nov 11, 2015 - 12:59 PM

Vista Land chairman Manny Villar says the acquisition will make the company the 4th leading integrated property developer in the country next to SM Prime, Ayala Land, and Megaworld

Vista Land to acquire Starmalls for P33.5B

Why I’m #BPOandProud

Oct 21, 2015 - 11:15 PM

Proud to work in the BPO industry? Share your stories and experiences on the job and join us for a Twitter conversation on Friday, October 23, 2015 at 8pm

Why I’m #BPOandProud

No asset bubble in PH, BSP says

Oct 21, 2015 - 7:16 PM

(UPDATED) 'The increase in property prices and the growth in the sector has essentially been demand driven,' BSP Governor Amando Tetangco Jr says

No asset bubble in PH, BSP says

SM, Berjaya execs to PH: Focus on vocational training than K to 12

Oct 13, 2015 - 5:22 PM

'For a country like ours, we need more vocational schools. We need labor, and we need that for economic growth. I don’t think we're in dire need of special skills at this point,' SMIC's Teresita Sy-Coson says during #FGCEO2015

SM, Berjaya execs to PH: Focus on vocational training than K to 12

Aquino hails Roxas' role in growing PH IT-BPM industry

Oct 07, 2015 - 12:14 AM

'The care that he, together with partners in the industry, took in establishing and driving the growth of IT-BPM in the Philippines resulted in an unparalleled boom,' the President says

Aquino hails Roxas' role in growing PH IT-BPM industry

ASEAN integration opens PH to more BPOs

Oct 06, 2015 - 10:10 AM

But the country though lacks ASEAN language capabilities, IT-BPO Association of the Philippines' officials say

ASEAN integration opens PH to more BPOs

PH peso to remain strong after Fed holds rates

Sep 19, 2015 - 12:31 PM

The Philippine peso is expected to remain strong throughout the year, economists say. Thanks to OFW remittances, BPOs, and tourism.

PH peso to remain strong after Fed holds rates

Megaworld to build P30B township in Pampanga

Sep 08, 2015 - 1:37 PM

This will be the first mixed-use development of Megaworld in Central Luzon. The firm will bring its partner BPO locators to generate jobs in Pampanga.

Megaworld to build P30B township in Pampanga

How the millennial consumer is reshaping the PH economy

Aug 26, 2015 - 5:30 PM

Maybank says the Philippines' young population and declining fertility rate will lead to an increase in the number of working adults who will drive domestic demand and spur economic growth

How the millennial consumer is reshaping the PH economy

Chinese yuan devaluation, 'big win' for PH BPO industry

Aug 21, 2015 - 3:00 PM

The Chinese yuan devaluation weakened the peso against the US dollar, providing more value to foreign-based companies invested in the Philippines, CBRE Philippines says

Chinese yuan devaluation, 'big win' for PH BPO industry

Crime, job security, connectivity: BPO workers tell Roxas their issues

Aug 12, 2015 - 9:59 PM

In Cebu City, how does administration bet Mar Roxas promise to address BPO workers' concerns?

Crime, job security, connectivity: BPO workers tell Roxas their issues

NEDA chief: PH property market poised for more robust growth

Jul 28, 2015 - 5:06 PM

'Without a doubt, this is a great time for the Philippine property market,' says NEDA chief Arsenio Balisacan

NEDA chief: PH property market poised for more robust growth

Filipino consumers 'most optimistic' in Southeast Asia – poll

Jul 28, 2015 - 1:54 PM

After settling essential living expenses, Filipinos spend on holidays, home improvements, and out-of-home entertainment, the results of a Nielsen survey show

Filipino consumers 'most optimistic' in Southeast Asia – poll

Megaworld rides boom, builds 12 office towers in Fort Bonifacio

Jul 21, 2015 - 9:00 PM

The firm will double its total office space available by 2018 in an area that it says is becoming the de facto central business district

Megaworld rides boom, builds 12 office towers in Fort Bonifacio

PH balance of payments reverts to surplus in June

Jul 20, 2015 - 10:27 PM

The country books $485M balance of payments in June, thanks to a steady increase in overseas Filipinos' remittances and strong BPO revenues

PH balance of payments reverts to surplus in June

Rappler Talk: Should Filipino companies focus more on workplace culture?

Jul 19, 2015 - 2:30 PM

Rappler talks to Bryce Maddock, founder of TaskUs

Rappler Talk: Should Filipino companies focus more on workplace culture?

[Executive Edge] PH is 'demographically perfect' for businesses

Jul 19, 2015 - 1:35 PM

TaskUs co-founder and CEO Bryce Maddock says the country’s predominantly young population means an opportunity across industries, and that his firm wants to bring more work to them

[Executive Edge] PH is 'demographically perfect' for businesses

PH IT-BPO sector expands 13.8%

Jun 27, 2015 - 7:49 PM

Contact centers were the top revenue earner in 2013, accounting for $8.4 billion or more than half of the industry’s total receipts

PH IT-BPO sector expands 13.8%

Rappler Talk: The future of freelancing in the Philippines

Jun 27, 2015 - 3:15 PM

Which job categories are seeing the most surge in demand? How do you distinguish yourself from the millions of other freelancers?

Rappler Talk: The future of freelancing in the Philippines