How to claim ‘Last Home Stand’ refunds

MANILA, Philippines – Those who paid the price of admission for PLDT Home’s ‘Last Home Stand’ events at the Smart Araneta Coliseum and want a refund may let their request be known through different ways.

Other than contacting the mentioned hotline numbers (836-5818, 836-5890, 836-5819) beginning tomorrow at 9AM, PLDT Executive Vice President Ariel Fermin also mentioned that it can be done through text message or e-mail by providing this information:

1) Full Name

2) Ticket Number (located at the left portion of the ticket, below the seat number)

3) Contact Number

4) E-mail address

Details should be texted to 0919-614-0865 or e-mailed to RefundIGW@gmail.com. 

The instructions were posted in an official statement on PLDT HOME’s official Facebook page: https://www.facebook.com/PLDTHome/posts/667717023315384.

After it was announced that the expected exhibition game between members of Gilas Pilipinas and the guest NBA players would be cancelled and replaced with an open practice with drills, Ariel announced that refunds would be given to those unhappy with the decision.

However, he also noted the money paid by those who don’t seek for a reimbursement will be given to charity.

After the announcement of the cancellation, multiple reports revealed that a representative from the NBA threatened the NBA players in town hours before Tuesday’s main event with possible suspensions if they push through with the exhibition game. 

This was later confirmed by Yahoo! Sports’ Adrian Wojnarowski, who noted that the “NBA told its Players Association that the event organizers failed to gain league approval.”

In PLDT HOME’s official statement, Fermin stated that it was the event organizers, IGW, which was in charge of taking care of the event’s formalities.

“Fermin said that the agreement with the event organizer, IGW – whose role it was to arrange the participation of the NBA players – provided for a format involving a basketball clinic followed by a 5-on-5 game between Gilas Pilipinas and the Fibr All-Stars. However, PLDT was informed by IGW a few hours before the event today, July 22, that the 5-on-5 game was, as advised by IGW to PLDT, not allowed by the NBA.”

‘Last Home Stand’ was originally supposed to be a two-day event, but due to the happenings in day one, Wednesday’s festivities, July 23, have been cancelled. – Rappler.com