Shell Service Champions to fly to NY for Smiling Stars global event

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Shell Service Champions to fly to NY for Smiling Stars global event
Melito Deloso and Rowel Ellevera will represent the PH in this event which aims to recognize the Shell site staff's competencies and leadership abilities

The hard work of two forecourt frontliners, recognized as Shell’s top performing Service Champions for 2016, paid off as they were selected to represent the Philippines at the Shell Smiling Stars event in New York City, USA.

Melito Deloso, a cluster coach from Shell Solaris 1 in Cabadbaran, Agusan del Norte, and Rowel Ellevera, a supervisor from Shell Baloy, Cagayan de Oro, outshone 8 others through their inspiring journey as part of the Pilipinas Shell family.

Last October, 10 outstanding service champions from Shell stations all over the Philippines were selected from an initial pool of 60 and gathered for a special boot camp as part of the company’s Ready S.E.T. Lead Program.

Held annually since 2013, this event aims to further enhance and recognize the Shell site staff’s competencies and leadership abilities. They attended motivational talks, completed various challenges, and following a meticulous deliberation process, Deloso and Ellevera were chosen to represent the country at the global Shell Smiling Stars event happening in July next year.

Shell takes pride in its frontliners and celebrates the Smiling Stars awards annually to recognize outstanding employees across its operating units around the world. With more than 30,000 participating sites across 65 countries, Smiling Stars is Shell’s way of celebrating and acknowledging the hard work and exemplary service of their staff globally. 

“Beyond taking care of our customers and continuing our commitment to offer our range of high quality products, we also take pride in the passionate individuals who go above and beyond the call of duty to ensure that our customers get the best possible service,” shares Anthony Lawrence Yam, Pilipinas Shell Vice President for Retail.

“All of our staff’s hard work is always greatly appreciated by the company, so we always make sure to give back by giving them opportunities to further grow not just as professionals, but also as inspiring members of society,” continues Yam.

Deloso and Ellevera are just two of the passionate individuals at Shell who serve from the heart, fueled by their own life stories, personal aspirations, and commitment to make every Shell customer’s life journeys better. It is a trait shared by all Shell service champions, motivating everyone in the company to always be at their best, steadfast in their drive to always provide customers with a delightful experience at every station.

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