Globe, Sun re-route calls, texts

MANILA, Philippines – A system glitch is causing difficulty in calling and sending text messages between Globe Telecom Inc. and Digitel’s Sun Cellular subscribers.

Initial investigation showed that there was a glitch in the interconnection facility of the Cellular Mobile Telephone System (CMTS) of Digitel Mobile Philippines, operator of Sun Cellular, according to Globe.

Network engineers from both Globe and Sun Cellular are working to restore the Sun-Globe interconnect to its normal level, the Ayala-led firm said.

“Globe Telecom advises all Globe and TM subscribers that they may encounter some difficulty making and receiving voice calls as well as sending and receiving text messages from subscribers of Sun Cellular,” said Globe in a statement yesterday.

As an interim measure, Globe has re-routed voice call traffic with Sun Cellular to an alternate facility to help connect calls to and from Sun Cellular subscribers.

“We ask for your patience as we work with Sun Cellular to expedite full service restoration,” said Globe. – Rappler.com