Ex-Uber U.S. exec now leads Grab transport team
MANILA, Philippines – A former Uber US executive is now the head of transport for ride-hailing giant Grab Philippines.
At the launch of Grab's new "Better Everyday" campaign, its country head-turned-president Brian Cu announced some movements and new executives.
Cu moved up to oversee all the services offered by Grab – transport (GrabCar), food (GrabFood), delivery (GrabExpress), and digital payments (GrabPay).
Handling transport services will now be Chris Taylor, handling GrabCar, GrabShare, GrabCar Premium, and GrabCar 6-seater.
Taylor worked with Uber for more than 4 years.
He served as the global head of service quality for community operations from 2017 to 2018. Before assuming that post, Taylor was the general manager for Uber's outpost in Chicago from 2014, and Boston from 2016.
He was also an adviser for Philippine telecommunications firm PLDT Incorporated starting August 2018, advising on technology and innovation in customer experience.
Grab also has a new public affairs manager, Nicka Hosaka, who had been a legal counsel for Shopee and the Philippine Competition Commission (PCC).
Hosaka will work under Leo Gonzales,who is still the public affairs head.
Cindy Toh, who used to be the marketing head, is now the country head of Grab Myanmar.
Meanwhile, EJ dela Vega has been the country head for GrabFood Philippines since June 2018. He used to be the Southeast Asia operations manager for Uber's food platform.
Almost a year later, Grab continues to dominate the ride-hailing market, with 8 other firms struggling to compete with the giant. (READ: Months after Uber left, where are the new ride-hailing firms?) – Rappler.com