Meralco inks $3.3M deal with Microsoft Philippines

MANILA, Philippines – The Manila Electric Company (Meralco) and Microsoft Philippines signed a 3-year, $3.3 million deal on Thursday, October 9, in a partnership to prepare the utility firm for an “era of enhanced services to customers.”

“The deployment of Office 365 business solution is envisioned to further advance workplace collaboration and productivity as well as drive workforce mobility,” a statement read.

Meralco employees will now have online access to the latest versions of Microsoft Office 365, including collaborative tools like instant messaging and video conferencing, portals and social media.

The partnership with Meralco has long been established and “we plan to go beyond,” Microsoft Philippines Country General Manager Karrie Ilagan said.

Ilagan added Microsoft Philippines is thrilled to partner with Meralco, and see their solutions play a role in ushering a new wave of services that will significantly empower Filipino customers.

The utility firm’s adoption of new technology and innovative solutions is aligned with its long-term vision of bringing a number of advanced services to its customers and its commitment to building a bright and energy-smart future by 2021 – on the Philippines’ 500th year, Meralco said in a statement.

Meralco vice president and chief information office Marthyn Cuan said the firm understands the role that technology and innovation play in “delivering cutting-edge solutions and services that add value for our customers; whether it’s secured power supply, a more reliable electric system, or customer solutions that will help them manage their electric bill.”

Meralco currently has 5.5 million customers. – Rappler.com

Office image via Shutterstock