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DOT stops Makati hotel's operations after Dacera death

The Department of Tourism (DOT) revoked City Garden Grand Hotel (CGGH)'s authority to operate, after finding that it violated government guidelines in the wake of flight attendant Christine Dacera's death.

The department also revoked the Makati City hotel's DOT accreditation and imposed a fine of P10,000.

In a statement on Thursday, January 14, the DOT said the hotel was found liable for gross and evident bad faith in dealing with clients and making false and misleading claims to do business.

"Upon investigation, the CGGH was found to have misrepresented itself to the public as being allowed to accommodate guests for leisure or staycation purposes despite being a quarantine facility," the DOT said.

Under DOT Administrative Order 2020-002-C, hotels operating as quarantine facilities are not allowed to accept guests for leisure.

"The pieces of evidence showed that even prior to the incident and until now, the CGGH is marketing packages to accept leisure guests and never indicated that it is a quarantine hotel," the DOT said.

The hotel can still appeal the decision, according to the department.

"The DOT hereby warns all accredited accommodation establishments (AEs) to confine their operations to the authority given them, limited to just one per given time. This is to reiterate that AEs repurposed as quarantine facilities cannot offer their rooms and facilities for leisure purposes," the DOT said.

Dacera booked a room at CGGH on December 31, 2020. In the hotel's reply to the DOT, it denied quarantine violations, saying that there were separate bookings under corporate accounts.

Dacera's body was found in her hotel room's bathtub on New Year's Day. She was declared dead on arrival at the hospital. (READ: What we know so far: The death of Christine Dacera) – Rappler.com

Aika Rey

Aika Rey covers the Philippine Senate for Rappler. Before writing about politicians, she covered budget, labor, and transportation issues.

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