telecommunications companies

Filipinos can now switch mobile networks and keep their numbers

Aika Rey
Here's how you can apply to switch networks while keeping your mobile phone number

The mobile number portability service which allows users to keep their numbers when changing networks is now available.

Telecommunications Connectivity Incorporated (TCI), the consortium of Globe Telecom, Smart Communications, and Dito Telecommunity, announced the news on Thursday, September 30.

“We do expect to experience some inconveniences as we start offering the service, but we are confident that with the continued cooperation and hard work of our three partner telcos, we can say that finally, forever is here,” said TCI general manager Melanie Manuel.

Porting is free of charge.

Generally, users will have to go through these steps:

  • Check their eligibility. Users must not have an outstanding balance and should not be blacklisted by the network, and the number must not be locked to a service provider.
  • Get a unique subscriber code (USC) from their home network.
  • Fill up the application form from the network they want to switch into. Subscribers will also need to show a copy of a government-issued ID and proof of ownership of mobile number.
  • Wait for the new SIM.

For those interested to join the Dito network, the telco said subscribers may visit any of its physical stores or download its app.

For those who want to leave Globe, subscribers can text “USC” to 5050. If moving to Globe, users will have to check their eligibility first through this link.

For those interested to switch into Smart, subscribers will have to answer this form.

Internal porting is also allowed for Globe and Smart and its affiliate networks, such as moving from Globe to TM, or moving from Smart to TNT or Sun. Switching from postpaid to prepaid or vice versa can be done as well.

Internal porting for Globe can done through Globe stores or via the GlobeOne app. For Smart, users can book an appointment online.

Manuel earlier said TCI is expecting at least 1 million subscribers to make the switch. – Rappler.com

Aika Rey

Aika Rey is a business reporter for Rappler. She covered the Senate of the Philippines before fully diving into numbers and companies. Got tips? Find her on Twitter at @reyaika or shoot her an email at aika.rey@rappler.com.