Cebu Pacific passengers in Davao mishap 'taken care of'
MANILA, Philippines - The affected passengers of the Cebu Pacific aircraft that featured in the Davao airport mishap on June 2 were well taken care of, the budget airline's CEO said.
In an interview on the sidelines of the company's annual stockholders meeting on Thursday, June 27, Cebu Pacific president and CEO Lance Gokongwei said the company addressed the passengers' needs during and after one of its planes, an Airbus A320-200s landed on its nose at the Davao airport.
"We have, for many passengers, taken care of their medical expenses, transportation expenses and lodging expenses. We also provided some of the passengers trained psychologists," he said.
The budget airline was under public scrutiny after complaints poured in from irate passengers and local government officials over the delays in deplaning.
On Wednesday, June 26, 37 of the 165 passengers of flight 5J 971 sought P1 million each in damages from Cebu Pacific for the "emotional stress" they went through.
The complaining passengers were also seeking for the suspension of the budget airline following local aviation regulator Civil Aviation Authority of the Philippines' (CAAP) decision to suspend the two pilots involved and recommend corrective actions to Cebu Pacific.
Gokongwei said they are open to communicate with the passengers. The airline, however, have not received any formal demand from the 37 passengers, according to Gokongwei.
"As of this point, we have not yet received the demand," he said.
"We will continue with our efforts and we will continue communicating with the passengers," Gokongwei added. - Rappler.com