PAL pilot tests paperless scheme starting March 16
MANILA, Philippines – National flag carrier Philippine Airlines (PAL) will pilot test the paperless procedure at its main hub at the Ninoy Aquino International Airport (NAIA) Terminal 2 starting Monday, March 16.
Passengers entering NAIA would have to present to airport security an image of their e-ticket on their personal electronic devices, such as smart phones, tablets, or laptops.
The digital image should match the one sent by PAL to the passenger’s device when the ticket was purchased.
Airline representatives would temporarily be posted at the NAIA 2 entrance to assist passengers and security personnel during the initial phase of implementation of the new scheme.
But other forms of travel documents – like the traditional paper ticket, printed itinerary receipt, as well printed e-boarding pass for passengers opting for web check-in – would still be accepted during the initial phase of the scheme.
The International Air Transport Association (IATA) has mandated its member airlines to eliminate paper documents and move to a completely paperless environment by 2016.
Thus PAL partnered with the Manila International Airport Authority (MIAA) to introduce a novel system that dispenses with paper documents to comply with the IATA mandate.
In February, PAL introduced “Manage My Booking” service through its website for passengers to rebook their flights and reserve seats in advance.
The PAL Group, including PAL Express, currently operates 73 aircraft.
The group flew about 12 million international and domestic passengers last year.
On March 15, PAL relaunched its flight to New York via Vancouver, Canada. This is aligned with its network expansion to the East Coast following the Federal Aviation Administration (US-FAA) upgrade of the country’s aviation safety rating back to Category 1 on April 9, 2014.
PAL used to fly to New York but was forced to suspend the operations in 1997 due to the Asian financial crisis. – Rappler.com
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