The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) directed water concessionaires to suspend service disconnection activities in areas under enhanced community quarantine (ECQ).

The MWSS RO said residents of areas in the “NCR Plus” bubble – Metro Manila, Bulacan, Rizal, Laguna, and Cavite – will have continuous water services from Monday, March 29, to Sunday, April 4.

The regulatory body also urged local government units (LGUs) to allow Maynilad Water Services and Manila Water to continue their on-site water meter reading and billing operations during the ECQ period.

“This request for LGU cooperation and assistance will enable the concessionaires to bill their customers based on actual water consumption, and help minimize billing complaints that may abound if the customers were to be billed based on average consumption,” the MWSS RO said.

Metro Manila and neighboring provinces were placed under ECQ for Holy Week as COVID-19 cases continue to soar. – Rappler.com