Zomato Pro to close down in the Philippines

Restaurant aggregator app Zomato announced late Saturday, October 17, that it will shut down its pro program in the Philippines. Pro members can avail of the program’s benefits until November 30, 2020.

The announcement was made via email to its program members and through a post on the app.

“Sharing an important news upfront – the pro program is coming to a close in Philippines. You can continue using the membership benefits till November 30, 2020. Post this date, you will not be able to avail the benefits of your Zomato pro membership,” Zomato told subscribers in an email.

Zomato collates information from thousands of restaurants and food establishments across the Philippines. The pro program, for which members pay an annual fee, includes exclusive discounts and deals for dine-in consumers.

Pro members will be offered a “prorated refund,” which will be calculated on the membership page of the Zomato app. Refunds should arrive within two weeks to a month, and subscribers can contact customersupport@zomato.com for questions.

The prorated refund, according to the Zomato app, is calculated based on the months or visits a user made use of. The calculation also takes into consideration the automatic membership extension because of the coronavirus pandemic in Metro Manila.

“Thank you for trusting us and letting us play a role in your life. We are grateful for the love and support we’ve received from all of our pro members. We are truly grateful to the passionate restaurant owners and managers, who have always welcomed our pro customers with open arms,” said the Zomato team in the Philippines.

Founded in India in 2008, Zomato in other territories is also a delivery service. In the Philippines, however, Zomato only provides information about establishments within your vicinity. These features will remain online for the Philippines, said Zomato. – Rappler.com