Refund, re-book!

It’s been the bane of travelers. And relief is finally in sight. Starting June 15, Philippine domestic airlines face suspension and fine if they bump off passengers from an overbooked flight and disallow refunds and re-booking of airline tickets. Airlines will be slapped with a P5,000 fine (from the previous P150), multiplied by the number of passengers bumped off or denied boarding. For the bumped off passengers, the compensation for denied boarding will be increased to P5,000 for domestic flights and P10,000 for international flights. The Civil Aeronautics Board (CAB) issued this order following numerous consumer complaints against local airlines that have been aggressively expanding flight frequencies and offering promotional fares in the past years. 

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