Metro Manila traffic

Valenzuela City lifts suspension of NLEX operator’s business permit

Aika Rey

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Valenzuela City lifts suspension of NLEX operator’s business permit

MEETING. NLEX Corporation meets with the Valenzuela City government, led by Mayor Rex Gatchalian.

Photo from Valenzuela City LGU

NLEX Corporation needs to meet certain conditions as the business permit suspension order is lifted
Valenzuela City lifts suspension of NLEX operator’s business permit

Valenzuela City Mayor Rex Gatchalian on Wednesday, December 16, lifted the business permit suspension order issued against the North Luzon Expressway (NLEX) operator, NLEX Corporation, under certain conditions.

Starting 12:01 pm on Tuesday, the 9-day toll holiday ended after the city government and NLEX Corporation agreed on the following terms:

  • “Open tolling” or barriers at toll plazas are lifted from 5 am to 10 pm for more efficient traffic flow
  • Barriers are down from 10:01 pm to 4:49 am for safety reasons
  • Cash lanes are open in strategic locations
  • The RFID system and managing of accounts should be upgraded to address consumers complaints on or before January 31, 2021

The two parties also agreed to create a technical working group to “continuously meet and innovate traffic and account management activities.”

NLEX Corporation officials also agreed that failure to comply with the conditions set by the city government will result in another suspension of the former’s business permit.

The embattled tollway operator reopened cash lanes and relocated RFID sticker installation booths in the entire system to address traffic problems.

The full shift to cashless transactions in expressways on December 1 had caused traffic gridlocks in areas near tollways, but the Toll Regulatory Board dismissed this as “birth pains” of the program.

The Senate on Monday, December 14, adopted a resolution calling for the suspension of the cashless tolling scheme. The senators said implementers were “not ready and equipped to make the transition seamless.” –

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Aika Rey

Aika Rey is a business reporter for Rappler. She covered the Senate of the Philippines before fully diving into numbers and companies. Got tips? Find her on Twitter at @reyaika or shoot her an email at