BPO Philippines - updates

Rappler's latest stories on BPO Philippines

ARTICLE FINDER

Senate committee to probe new threat vs BPO sector

Mar 11, 2018 - 3:07 PM

This comes after a Malacañang veto effectively raised the cost of doing business in the Philippines, says Senator Paolo Benigno Aquino IV

TRAIN EFFECTS. The Senate Committee on Science and Technology is set to probe tax reform effects on the Philippine BPO sector. File photo by AFP

BPO property demand in Philippines seen to rebound, then stay flat

Feb 19, 2018 - 8:25 PM

This is after property demand from the BPO sector dropped by 26% in take-up to 385,000 sqm in 2017, from 485,000 sqm in 2016, says Leechiu Property Consultants

REBOUND. The flattish growth from the BPO sector will be offset by the demand from online gaming and offshore gaming, says Leechiu Property Consultants. Photo by LeAnne Jazul/Rappler

India's Modi hails the Philippines as 'services powerhouse'

Nov 14, 2017 - 9:10 PM

The Philippines challenges India's dominance as the top business process outsourcing destination in the world

INDIA'S ACT EAST POLICY. Prime Minister Narendra Modi pitches India to business leaders at the ASEAN Business and Investment Summit as part of his Act East Policy. Photo from RTVM feed

BPOs worried Marawi crisis could hamper growth

Jul 09, 2017 - 11:00 PM

While there is still continued business confidence IBPAP says the crisis in Marawi City could hurt the BPO industry s growth projections if it drags on further

JOB CREATOR. The IT-BPM or BPO industry employed 1.2 million people in 2015. File photo of Teletech Cainta production floor from Wikipedia

How to create a more engaged workplace

Nov 20, 2016 - 7:00 AM

Here’s one secret that could improve employee productivity

Affinion Group makes PH its Asia-Pacific hub for back office

Jun 25, 2016 - 11:16 AM

The Nasdaq listed loyalty and customer engagement solutions provider sets up headquarters in Manila employing over 200 Filipinos

ASIA-PACIFIC HUB. Affinion Group chooses the Philippines as its hub for back office services for its vast pool of talented resources and competitive cost of doing business

Philippines' back office shines in 2015, exceeds targets

Feb 03, 2016 - 4:45 PM

The IT and Business Process Association of the Philippines says the BPO industry breached targets in 2015 generating almost 22 billion in revenues and 1 1 million direct employment

BACK OFFICE AT THE FOREFRONT. English-speaking college graduates and strong government support helps the Philippines to overtake India in BPO revenue. Image from Shutterstock

A history of the BPO industry in numbers

Jul 02, 2015 - 7:06 PM

It’s one of the most lucrative fastest growing industries in the Philippines Here’s how far it s come

PH BPO revenue up 15% in 2013

May 02, 2014 - 9:25 AM

With the latest figures the industry remains on track in hitting its 2016 target employment of 1 3 million employees and 25 billion revenue

Workers find ways: The BPO worker

Sep 15, 2013 - 6:30 AM

BPO workers form labor association to get pay back

Sylvio of the Inter-Call Center Association of the Philippines

Workers find ways: Tara, break muna

Sep 15, 2013 - 6:15 AM

Is it fun to be a worker in the Philippines?

Workers Find Ways: Tara, Break Muna

Beyond English: the key skills BPOs need

Oct 07, 2012 - 10:13 AM

Aside from communications and computers skills other key areas business process outsourcing BPO firms are looking for include leadership flexibility and adaptability