Call Center Industry - updates

Rappler's latest stories on Call Center Industry


How being a call center agent helped me become a CEO

May 17, 2016 - 6:05 PM

By working as a telemarketer Kalibrr co founder and CEO Paul Rivera honed the craft of communication and built soft skills

Photo via Kalibrr

A history of the BPO industry in numbers

Jul 02, 2015 - 7:06 PM

It’s one of the most lucrative fastest growing industries in the Philippines Here’s how far it s come

‘How my dream job got me my dream house’

May 16, 2015 - 8:34 AM

Jameson grew up sharing a bedroom with his mom and brother Now he calls a sprawling four bedroom house his home

What’s your ‘life DnA?'

May 11, 2015 - 4:44 PM

What will you pass on for the future generation?

Local BPO leaders gather for 2nd Workforce Management Seminar

Mar 06, 2014 - 4:48 PM

Call center professionals will learn how to improve efficiency and client satisfaction while saving money at a seminar on Saturday March 22

DON'T PUT SUCCESS ON HOLD. Call center practitioners need to learn how to improve their skills on the job. Photo courtesy of WFM PH