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Austria NGO fights hate online, one conversation at a time

Apr 21, 2019 - 7:00 PM

Neustart, an organization in Austria, offers a 6-month program that aims to show participants how to 'express one's point of view without denigrating others'

Wioletta Ruehrer (R), a social worker of the organisation Neustart, talks to her client, an internet hater who is taking part in this program after she posted a racist comment on Facebook, in Vienna, Austria on March 19, 2019. - When it comes to the problem of online hate speech, the culprits behind the keyboards and smartphones can take some surprising forms -- just take 74-year-old Viennese retiree Ms H. Angered by an article she read on the internet a year ago, the outwardly unassuming former midwife reacted with a Facebook outburst in which she said all immigrants should be poisoned on arrival in Austria. (Photo by JOE KLAMAR / AFP) / TO GO WITH AFP STORY BY Sophie MAKRIS