contact - updates

Rappler's latest stories on contact


BGComm Contact Solutions Inc. gives employees ‘no work with pay’ benefits

Mar 23, 2020 - 6:12 PM

The BPO company will also shoulder its employees' government contributions until operations go back to normal

Multi-lingual BPO firm eyes expansion in Davao, Iloilo

Jul 19, 2019 - 7:11 PM

While the company is eager to expand to other areas in the Philippines, Open Access BPO chief executive officer Benjamin Davidowitz says Metro Manila is still crucial

Photo courtesy of Open Access BPO

Contact Center group says member firms upheld safety during earthquake

Apr 26, 2019 - 9:30 PM

The Contact Center Association of the Philippines' statement comes after a BPO employee's network said it received reports from its members that they were not allowed to evacuate when an earthquake shook Luzon on April 22

Accenture in Bonifacio Global City, Taguig

To be under the spell of a gaze

Mar 24, 2019 - 11:00 AM

Eye contact is more than just a laser alignment of the irises of two people

SM malls, Bayad Centers to accept payments for MMDA fines

Jun 06, 2016 - 7:41 PM

Starting June 20 motorists can pay the fines of their traffic anti littering no contact apprehension and anti jaywalking violations in more locations

EASIER FINES PAYMENTS. MMDA Chairman Emerson Carlos inks an agreement with SM Bills Payment and Bayad Center for the provision of an avenue where motorists can pay the fines of their traffic, anti-littering, no contact apprehension, and anti-jaywalking violations. Photo from MMDA Facebook page.

May Huli Ba? MMDA's website lets motorists check traffic violations

May 05, 2016 - 5:50 PM

The MMDA launches a website to allow motorists to check if they have committed a traffic violation under the agency s no contact apprehension policy

MAY HULI BA? The MMDA launches a website allowing motorists to check if they have committed a traffic violation. Photo from

MMDA set to enforce no-contact apprehension policy on April 15

Apr 13, 2016 - 10:06 AM

Starting Friday April 15 motorists caught violating traffic rules via CCTV footage will be issued notices

APPREHENDED. Starting April 15, the MMDA will re-implement its no-contact apprehension policy to catch erring motorists. Photo by Joel Leporada/Rappler

MMDA to re-implement no-contact apprehension policy

Feb 16, 2016 - 2:33 PM

Under the policy the MMDA will use CCTV cameras to catch and fine traffic violators

epa02891049 Filipino traffic enforcer Joseph Bumanglag aims a speedgun on speeding motorists at a hi-way in Pasay city, south of Manila, Philippines on 01 September 2011. The Metropolitan Manila Development Authority (MMDA) imposes a maximum speed limit for all types of vehicles to eradicate the high incidence of reckless and unlawful drag racing along major roads. EPA/FRANCIS R. MALASIG

Why I’m #BPOandProud

Oct 21, 2015 - 11:15 PM

Proud to work in the BPO industry? Share your stories and experiences on the job and join us for a Twitter conversation on Friday October 23 2015 at 8pm

PH IT-BPO sector expands 13.8%

Jun 27, 2015 - 7:49 PM

Contact centers were the top revenue earner in 2013 accounting for 8 4 billion or more than half of the industry’s total receipts

CONTINUED SURGE. All of its sub-sectors – which are animation, contact centers, transcription, software development and other BPOs – registered positive growth in profits in 2013. File photo by Rappler

Twitter buys Niche, Facebook launches ThreatExchange (TechRap)

Feb 15, 2015 - 10:00 AM

Twitter buys Niche and Microsoft acquires Sunrise Samsung warns against listening TV And Facebook launches ThreatExchange

Facebook will be with you till death, and beyond

Feb 13, 2015 - 8:03 AM

Facebook s latest update allows members to designate a legacy contact who can take control of a profile and post messages on that profile following a death

LEGACY CONTACTS. Image from Facebook.

IT-outsourcing industry in PH to hit $48B revenues by 2020

Oct 14, 2014 - 4:41 PM

The 25 billion revenue target in 2016 for the country’s information technology business process management is also likely to be achieved officials say

Poroshenko: Ukraine ceasefire plan by Friday

Sep 04, 2014 - 11:41 PM

The push for peace follows a dramatic surge in tensions after NATO reported that Russia had secretly sent in troops and heavy weapons to support insurgents

CEASEFIRE PLAN. Ukrainian President Petro Poroshenko says the peace blueprint would be signed on Friday, September 5, at a meeting in Minsk brokered by the pan-European security body the OSCE. File photo by Mykola Lazarenko/EPA

Putin unveils Ukraine peace plan ahead of NATO summit

Sep 03, 2014 - 10:02 PM

UPDATED The Russian president s surprise announcement could take the wind out of the sails of a high stakes NATO summit in Wales where Western leaders led by US President Barack Obama plan to step up their defense of eastern Europe in the face of Russian aggression

Ukrainian tanks drive on a road on the outskirts in the eastern Ukrainian city Slavyansk, Ukraine, 03 September 2014. Roman Pilipey/EPA

Peace panels in KL to resolve issues on draft Bangsamoro law

Jul 07, 2014 - 1:55 PM

The meeting comes after Mohagher Iqbal chief negotiator of the MILF accused Malacañang of heavily diluting the proposed Bangsamoro law

PEACE PROCESS. Al Haj Murad Ebrahim, Moro Islamic Liberation Front (MILF) Chairman; Malaysian Prime Minister Najib Razak; Philippine president Benigno Aquino III and Secretary Teresita Quintos-Deles, Presidential Adviser on the Peace Process hold the documents following the signing of a final peace agreement between the Philippine government and the muslim rebel group inside the Malacanang presidential palace in Manila, the Philippines, March 27, 2014. Dennis Sabangan/ EPA

'Equal opportunity to prove ourselves is all we ask for'

May 04, 2014 - 9:47 PM

A blind woman s open letter to employers

PH BPO revenue up 15% in 2013

May 02, 2014 - 9:25 AM

With the latest figures the industry remains on track in hitting its 2016 target employment of 1 3 million employees and 25 billion revenue

World lauds PH gov't, MILF peace talks

Jan 26, 2014 - 3:22 PM

The international community hails the historic signing of a firearms deal that marks a successful end to the peace talks between the Philippine government and rebel group Moro Islamic Liberation Front

Google X builds smart contact lenses for diabetics

Jan 17, 2014 - 11:54 AM

Google takes the wraps off a secret project to build a smart contact lens that measures glucose levels from tears

'Big chance' last 2 annexes signed in September - Iqbal

Aug 25, 2013 - 6:49 PM

Both the government and the Moro Islamic Liberation Front say they are confident the final peace pact will be signed soon

END OF ROUND 39. (L-R) Government peace panel chair Miriam Coronel-Ferrer, Malaysian facilitators' secretariat head Che Kashna, and Moro Islamic Liberation Front (MILF) peace panel chair Mohagher Iqbal sign the Joint Statement at the end of their four-day exploratory talks in Kuala Lumpur on August 25, 2013.Photo by OPAPP

Gen X, Google, and Internet dependence

Jun 08, 2013 - 7:45 AM

I owe the Internet my career my skills my daily dose of entertainment

Football just got sexier

May 28, 2013 - 9:42 AM

They look like beauty queens dress like calendar models but can throw a football and sprint a field’s length like a pro Meet the ladies of this sexy new sport

TOUCH CHICKS. Legends Football League pits women against women in viciously hot football games. All photos courtesy of KIX

Beyond the polls

May 22, 2013 - 2:28 PM

There are initiatives that will force government officials to seriously reconsider doing something illegal or unethical

Jodie Foster 'comes out' in Golden Globes speech

Jan 14, 2013 - 4:55 PM

Her speech moved people to tears and elicited mixed reactions in social media

NO HONEY BOO BOO. Actress and filmmaker Jodie Foster has been in front of the camera since she was 3 years old. And growing up in front of the camera is her version of a 'reality show.' Photo from the Golden Globes Facebook page

Peace, then and now

Oct 16, 2012 - 7:27 PM

On Monday in Manila we had euphoria and the full participation of hundreds of different Christian and Muslim citizens and many Philippine government officials Certainly the euphoria will fade but it is better to begin euphoric than be full of doubts and fears

The Aquinos and the MILF

Oct 09, 2012 - 6:29 PM

The panels have in effect shared the business of building peace in the region with us And if we want it bad enough we will have it And we will deserve it

Foreign countries happy, supportive of peace deal

Oct 07, 2012 - 5:41 PM

The International Contact Group expressed its support for the framework agreement between the Philippine government and the Moro Islamic Liberation Front which it sees as an important first step to achieving peace in the country

BPO sector's success 'unparalleled' - PNoy

Sep 19, 2012 - 6:21 PM

The success of the outsourcing industry in the Philippines has not been matched by any other sector

HIGHLIGHTS: International Contact Center Conference

Sep 18, 2012 - 9:45 AM

Rappler s Katherine Visconti brings you updates on the conference straight from the SMX Convention Center in Pasay City

Getting call center agents in better shape

Mar 31, 2012 - 9:23 AM

Several Philippine call centers are investing in their workers health to boost productivity and profits

Contact Us

Jan 01, 2012 - 7:23 PM

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