ride-hailing apps - updates

Rappler's latest stories on ride-hailing apps

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Online reactions: Angkas gets Twitter praise for free rides

Oct 08, 2019 - 7:11 PM

On Twitter, people express their appreciation for the app-enabled transportation service

Grab launches 8 new app features

Jan 31, 2019 - 12:20 PM

Among the new features include saving places, rewards points for being canceled on by drivers, and many others

INTEGRATION. Grab Philippines President Brian Cu says their digital payment GrabPay will also be integrated in other services. Image from Shutterstock, Grab app screengrab

Micab CEO claims Grab PH behind 'phantom bookings' on its platform

Jul 24, 2018 - 8:20 PM

Eddie Ybañez, Micab CEO, says the number of 'phantom bookings' has already reached 29,000 since June

Photo of Eddie Ybañez by Gelo Gonzales/Rappler

'Because I can:' ride-hailing app welcomes Saudi women drivers

Jun 25, 2018 - 11:02 AM

Dubai-based ride-hailing app Careem, along with global behemoth Uber, reacts to Saudi King Salman's September announcement of an end to the kingdom's ban on female motorists by saying it would hire women

DRIVING FORCE. Saudi national and newly licensed Reem Farahat, an employee of Careem, a chauffeur car booking service, prepares for a customer shuttle using her car in the Saudi capital of Riyadh, on June 24, 2018. Photo by Fayez Nureldine/AFP

DOTr gives LTFRB full authority over ride-hailing companies' regulation

Jun 11, 2018 - 4:15 PM

(3rd UPDATE) This means ride-hailing companies can no longer set or change fare schemes on their own

Grab asks LTFRB: Reimpose P2-per-minute charge

May 25, 2018 - 12:14 PM

Grab Philippines argues that the Land Transportation Franchising and Regulatory Board's suspension of the charges is an 'infringement' of the equal protection clause guaranteed by the Philippine Constitution

#ThewRap: Things you need to know, May 25, 2018

May 25, 2018 - 11:00 AM

Here are the stories you shouldn't miss this Friday

How much are the fares of new ride-hailing apps?

May 24, 2018 - 8:10 PM

Aside from Grab and U-Hop, Filipino commuters can now choose from MiCab, HirNa, Owto, Hype, and Go Lag

RIDE-HAILING. Currently, there are 7 ride-hailing companies with accreditation from the Land Transportation Franchising and Regulatory Board.

Grab: Only 35,000 drivers serve 600,000 bookings per day

May 02, 2018 - 4:10 PM

Grab Philippines head Brian Cu also says 'driver numbers continue to drop' after the suspension of the P2-per-minute travel charge

NOT ENOUGH. Brian Cu, Grab Philippines head, says number of drivers not enough to serve the total bookings made on their app. File photo by Darren Langit/Rappler

LTFRB accredits ride-hailing company Micab

Apr 30, 2018 - 5:35 PM

Micab, an app for booking taxis, is the 5th ride-hailing company approved this year, joining Hype, Hirna, Go Lag, and Owto

5TH ACCREDITED. Micab is a taxi ride-hailing company accredited by the LTFRB. Photo from Micab's Facebook page

'We need better options': Grab PH users dissatisfied with driver cancellations

Apr 24, 2018 - 4:21 PM

The current dissatisfaction has metamorphosed into an actual Facebook group called 'GrabPH Complaints,' where users are sharing their sentiments and stories

Grab sanctions nearly 500 drivers for excessive ride cancellation

Apr 23, 2018 - 1:15 PM

But Grab says the government's suspension of its P2-per-minute travel charge is also to blame for the mounting cancellations

EXCESSIVE CANCELLATION. Grab Philippines country head Brian Cu says drivers with 10% and above cancellation rate per week will face sanctions like suspension and complete banning from the platform. File photo by Darren Langit/Rappler

LTFRB restores Grab's 2x price surge cap

Apr 20, 2018 - 5:40 PM

The Land Transportation Franchising and Regulatory Board restores Grab Philippines' surge pricing cap to 2 times the normal fare after it accredits new ride-hailing companies

HEARING. LTFRB restores Grab Philippines surge pricing cap at 2.0 times the fare.

Grab appeals suspension of P2-per-minute charge

Apr 20, 2018 - 2:36 PM

Grab Philippines says the suspension order is 'contrary to the law' and would 'cause irreparable damage' to riders and drivers

RECONSIDER. Grab Philippines' lawyer John Paul Nabua submits to the LTFRB a motion for reconsideration against the suspension of the P2-per-minute charges. Photo courtesy of Grab Philippines

'Mag-taxi ka na lang': Netizens tell riders complaining of higher fares

Apr 19, 2018 - 8:24 AM

'Kung di mo afford, mag-taxi ka na lang, or tricycle, jeep. Marami naman diyan alternative na masasakyan,' a netizen says

TRANSPORT. Taxis accept services at SM North Edsa. Photo by Jasmin Dulay/Rappler

LTFRB to Grab: Why change fares on your own?

Apr 17, 2018 - 3:20 PM

During the first hearing on the alleged illegal fares charged by Grab, the Land Transportation Franchising and Regulatory Board points out that changes in fares must follow a process

ILLEGAL FARES? Grab Philippines head Brian Cu explains to the LTFRB how they set the time duration charges they added mid-2017. Photo by Aika Rey/Rappler

Current Grab drivers seek to be prioritized in permit application

Jan 30, 2018 - 5:00 PM

The Department of Transportation says it will review the limit on the number of vehicles for ride-hailing apps

TNVS. Grab Philippines Head Brian Cu urged LTFRB to increase the common supply base for Transport Network Vehicle Services in a press conference on January 30, 2018. Photo by Aika Rey/Rappler

'Hindi makatarungan': Grab, Uber drivers slam LTFRB for limiting cars

Jan 23, 2018 - 12:15 PM

'Papatayin ninyo ang hanapbuhay ng mga Pilipino,' says TeamSpeed, a group of Grab and Uber drivers

AFFECTED UBER DRIVER. A group of Grab and Uber drivers wants the LTFRB to reconsider their order capping cars driving for ride-hailing applications. File photo by Raisa Serafica

Court blocks Uber ride-sharing in Israel

Nov 27, 2017 - 9:21 PM

The Tel Aviv district court judge's injunction ordering the services to stop from Wednesday comes after a court challenge from a taxi drivers' union and a separate ride-hailing app

Uber loses employment rights case in Britain

Nov 10, 2017 - 7:39 PM

The London employment court rejects Uber's appeal against an October 2016 ruling in a case that is being closely watched for the wider implications for Britain's booming 'gig economy'

UBER LOSES. This file photo taken on September 22, 2017 shows a man holding a smartphone showing the App for ride-sharing cab service Uber in London. Photo by Ben Fathers/AFP

'Micab' taxi-hailing app service not yet in Manila, clarifies CEO

Aug 16, 2017 - 6:00 PM

The service is currently available in Cebu where it was launched in 2015 and Iloilo

NEW CHALLENGER. As Uber and Grab face regulation issues, alternate apps come to the fore such as Micab, whose logo appears above. Image from Micab/Facebook


Leader of TNVS drivers' group: Uber at fault

Aug 15, 2017 - 6:35 PM

TeamSpeed president Bobby Coronel hopes Uber will learn its lesson and fully comply with regulations

DEMAND. TeamSpeed president Bobby Coronel says Uber must provide for their drivers now forbidden to ply the roads. Photo by Rambo Talabong/Rappler

Malacañang stands by LTFRB decision to suspend Uber

Aug 15, 2017 - 1:00 PM

While the Palace empathizes with commuters it stresses that the Land Transportation Franchising and Regulatory Board is just doing its job

UBER ISSUE. Presidential Spokesman Ernesto Abella says Malacañang recognizes the efficient services provided by transport network companies. Uber app photo by Rob Reyes/Rappler

Uber still banned while appeal is pending – LTFRB

Aug 15, 2017 - 12:25 PM

The suspension remains in effect while the Land Transportation Franchising and Regulatory Board prepares to tackle Uber s motion for reconsideration

ORDER STANDS. LTFRB says Uber remains suspended. Photo by Rambo Talabong/Rappler

TIMELINE: Why only Uber is suspended

Aug 15, 2017 - 12:10 PM

UPDATED Because Grab has so far complied with the LTFRB s orders to stop accepting and accrediting new drivers – the rule that Uber supposedly violated

REGULATED. The LTFRB suspends Uber operations for one month, while its competitor Grab remains operational. Rappler photo

Public to 'suffer' from 'cruel' suspension of Uber – senators

Aug 15, 2017 - 7:56 AM

UPDATED It does not solve the problem but further exacerbates the problem of having an utter lack of safe reliable and convenient transportation options for our people says Senator Grace Poe

Uber suspension, Andy Bautista, new SC justice | Evening wRap

Aug 14, 2017 - 8:48 PM

Watch Rappler’s evening newscast with Acor Arceo

Uber survives LTFRB hearing, gets more time to defend accreditation

Aug 02, 2017 - 5:38 PM

Uber is off the hook for now

MORE TIME. The LTFRB gives Uber 5 more days to explain why their accreditation should not be cancelled. EPA photo.

120,000 signatures back Grab, Uber petition vs LTFRB

Jul 21, 2017 - 7:17 PM

The petition appeals to the LTFRB to lift its moratorium on processing temporary permits for new Grab and Uber drivers

APPEAL. Grab and Uber drivers unite to file their petition against the LTFRB's ban of accepting new driver applications. Photo by Rambo Talabong/Rappler

Ride-hailing firm Grab raises $750M from investors

Sep 20, 2016 - 12:51 PM

The new investments led by Japan s SoftBank Group raises the Singapore based firm s total capital to more than 1 0 billion

Ride-share battle ends with Didi buying Uber China operations

Aug 01, 2016 - 2:21 PM

3rd UPDATE As part of the merger Didi Chuxing will also take a stake in Uber

This file picture taken on March 20, 2016 shows an Uber Station being seen outside a hotel in Chengdu, in southwest China's Sichuan province. Greg Baker/AFP

In EU first, Uber suspends Hungary service

Jul 14, 2016 - 1:45 PM

The suspension comes as Hungary prepares to enforce a law that allows authorities to block a provider of taxi services operating without a proper dispatch center

(FILES) This file photo taken on February 18, 2016 shows global ride-sharing app Uber's local boss, Zoltan Fekete, talking in front of boxes with 17,000 signed petitions for the Hungarian government, during a press conference in Budapest.  Troubled US ride-hailing service Uber announced on July 13, 2016 its first suspension in an EU country, saying it will halt operations in Hungary on July 24 because of new legislation making it "impossible" to operate. Fekete, the company's head in Hungary, told AFP on July 13, that the new legislation "punishes innovation, is disadvantageous to both competition and consumers, and provides no advantage to the state".  / AFP PHOTO / ATTILA KISBENEDEK

China's Uber rival Didi Chuxing raises $7.3B in new capital

Jun 16, 2016 - 10:00 PM

The ride hailing app says it will use the funds to upgrade its technology conduct research improve rider driver experience and explore new opportunities

A taxi driver uses the Didi Chuxing app while driving along a street in Guilin, in China's southern Guangxi region on May 13, 2016. Apple has invested 1 billion USD in Chinese ride hailing app Didi Chuxing, the Beijing company said on May 13, as it vies with bitter US-based rival Uber for market share in China. / AFP PHOTO / GREG BAKER

Uber deal signals more aggressive Saudi investment drive

Jun 03, 2016 - 6:45 PM

An analyst says Saudi Arabia s 3 5 billion investment in Uber signals it will be a major player when it comes to sovereign wealth fund investing in the future

epa05339723 A handout photograph released on 01 June 2016 by the official Saudi Press Agency (SPA) shows Saudi King Salman (C) flanked by Saudi Crown Prince and Interior Minister Mohammed bin Nayef (L) and Saudi Deputy Crown Prince Mohammed bin Salman (R) attending the Gulf Cooperation Council (GCC) summit in Jeddah, Saudi Arabia, 31 May 2016. EPA/SAUDI PRESS AGENCY / HANDOUT EPA/SAUDI PRESS AGENCY / HANDOUT HANDOUT EDITORIAL USE ONLY/NO SALES

EU warns against curbing companies such as Uber

Jun 03, 2016 - 10:55 AM

Absolute bans of an activity should only be a measure of last resort says the European Commission

epa05341739 EU Commissioner in charge of Internal Market, Industry, Elzbieta Bienkowska of Poland, gives a press conference on collaborative economy in Brussels Belgium, 02 June January 2016. EPA/OLIVIER HOSLET

Uber raises $3.5B from Saudi investment fund

Jun 02, 2016 - 2:20 PM

The investment boosts Uber s cash holdings to more than 11 billion giving its global expansion plans a lift

epa05002939 An Uber driver is seen in his car after driving Australian Capital Territory (ACT) Chief Minister Andrew Barr (unseen) to the official launch of Uber operations in Canberra, Australia, 30 October 2015. The ACT government is the first jurisdiction in Australia to fully approve operations of the ride-sharing service Uber. EPA/LUKAS COCH AUSTRALIA AND NEW ZEALAND OUT

Volkswagen, Toyota buy into ridesharing

May 25, 2016 - 4:15 PM

Toyota signs a memorandum of understanding with Uber to explore collaboration while Volkswagen makes a strategic investment in Gett

epa04944345 A picture made available on 23 September 2015 shows a Chinese Uber driver using the Uber app on his mobile phone in Beijing, China, 22 September 2015. With almost 20 million cars sold last year, China is the largest passenger cars market in the world and chronic traffic congestions in many of its cities like Beijing is one of the reasons why taxi and car hailing smartphone apps offered by Didi Kuaidi and Uber Technologies Inc. are widely popular with commuters. EPA/HOW HWEE YOUNG

Apple invests $1B in China ride-hailing app Didi Chuxing

May 14, 2016 - 11:45 AM

Analysts say the deal could help Apple expand its mobile payments service in the crowded Chinese market

epa05303061 A commuter shows the Didi Chuxing app on her iPhone in Beijing, China, 13 May 2016. US technology giant Apple Inc. has invested 1 billion US dollars in Didi Chuxing, a Chinese ride-sharing company and a rival of Uber in China, the company said in a statement on 13 May. EPA/HOW HWEE YOUNG

Egypt to regulate Uber, Careem ride-hailing services

Mar 17, 2016 - 1:20 PM

Egyptian authorities will first review other countries legislation for ride hailing services like Uber and Careem

Ahmed Mahmoud, 53, an Egyptian driver working for Uber Transportation Company in Egypt waits for customers on February 23, 2016 in Cairo.  The use of the smartphone applications has taken off in Cairo, so much so that Uber says the Egyptian capital is one of its fastest growing markets. But not everyone is happy. Taxi drivers have been protesting against them for weeks as they lose more and more clients to the rival services. / AFP / KHALED DESOUKI / TO GO WITH AFP STORY BY TONY GAMAL

In crowded Cairo, ride-hailing apps leave cabbies fuming

Mar 10, 2016 - 10:30 PM

The Egyptian capital is one of Uber s fastest growing markets and taxi drivers are complaining

Ahmed Mahmoud, 53, an Egyptian driver working for Uber Transportation Company in Egypt checks a map on his phone on February 23, 2016 in Cairo.  The use of the smartphone applications has taken off in Cairo, so much so that Uber says the Egyptian capital is one of its fastest growing markets. But not everyone is happy. Taxi drivers have been protesting against them for weeks as they lose more and more clients to the rival services. / AFP / KHALED DESOUKI / TO GO WITH AFP STORY BY TONY GAMAL

Uber launches motorbike service in Bangkok

Feb 24, 2016 - 11:00 PM

If successful Uber is also open to bringing UberMOTO to other cities like Manila and Jakarta

Douglas Ma, head of Asia expansion at Uber sits on a motorbike during the launch of UberMOTO at a hotel in Bangkok on February 24, 2016. Uber offered its first motorbike taxi service on February 24, launching a pilot scheme in Bangkok which could spread across Asia as it takes on chief regional rival Grab Taxi. AFP PHOTO / Nicolas ASFOURI / AFP / NICOLAS ASFOURI

GrabTaxi rebrands as Grab, eyes further expansion

Jan 28, 2016 - 7:55 PM

The app company s goals go far beyond taxi hailing

THE HOTTEST UNICORN. Grab has evolved from a humble taxi-booking application to Southeast Asia’s largest land transport company. Photos by Chrisee Dela Paz/Rappler

GrabTaxi PH launches GrabPay, GrabHeli

Nov 24, 2015 - 7:47 PM

The credit debit card payment options and the chopper service are the newest offers of the ride hailing app company

NEW CHOPPER SERVICE. Its pre-booking chopper service GrabHeli, which is in its beta stage, will be tested for 3 months. Photos by Chrisee Dela Paz/Rappler

APEC 2015: Uber positions itself as solution to congested roads

Nov 17, 2015 - 9:29 AM

In a country like the Philippines the debate is not on regulations It’s on helping your economy grow Uber Senior Advisor David Plouffe says on the sidelines of APEC2015

'CURE TO CAR CONGESTION'. Uber's David Plouffe says around 1.1 million drivers are on the Uber platform as of November 2015. Photo by Alecs Ongcal/Rappler