Twitter to remove locked accounts from users’ follower count
Twitter to remove locked accounts from users’ follower count


Twitter hopes this change will let users have confidence in the accuracy of legitimate accounts following them

MANILA, Philippines – Twitter on Wednesday, July 11 (July 12, Manila time) announced it is removing locked accounts from the number of followers a user has on his profile. 

According to a post by Vijaya Gadde, Legal, Policy and Trust & Safety Lead of Twitter, the change in follower count representation is meant to provide users with “confidence that the numbers are meaningful and accurate.”

Locked accounts are different from spam accounts or Twitter bots. Locked accounts, Gadde explained, are usually “created by real people but we (Twitter) cannot confirm that the original person who opened the account still has control and access to it.”

Gadde explained the update is “focused on followers because it is one of the most visible features on our service and often associated with account credibility. “

Locked Twitter accounts are unable to tweet, like, retweet or see advertising on the social media platform.

How does a locked account occur? Twitter will lock accounts depending on sudden changes in account behavior. If the social media service suspects something, they may lock an account and contact the owner to confirm that control of the account is still theirs. 

Such behavior includes:

  • tweeting a large volume of unsolicited replies or mentions
  • tweeting misleading links
  • if a large number of accounts block a given account after mentioning them. 

Twitter may also lock an account if it notices email and password combinations from other services posted online, thus potentially placing the security of the account at risk. They will then require the account to change passwords. 

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