YouTube back up after outage of around 2 hours

Gelo Gonzales
YouTube back up after outage of around 2 hours
(UPDATED) YouTube declares at 11 am that the site and its services have been restored

MANILA, Philippines (UPDATED) – YouTube is back up after suffering a major outage that lasted about 2 hours on Wednesday morning, October 17, Manila time.

Reports on the website Downdetector saw a spike at around 9 am, with about 2,237 reports. Over the hour, the reports came from many parts across the globe, including the United States, Philippines, Japan, Malaysia, Indonesia, Australia, and various countries in South America and western Europe. 

Later, the number of reports grew to a peak of 89,906.


One problem mentioned by users on Downdetector is that some parts of the site load, but the videos aren’t being shown.

Specifically, users may have received error messages 500 and 503 when trying to load a Youtube video or upload their own content. The error messages are particular to server-side errors, meaning users had to wait until YouTube could ultimately solve the problem.  

Enrique Cu Unjieng, YouTube Philippines’ strategic partner manager, sent a message to YouTube content creators informing them about the issue. “Just wanted to give you a heads up that if YouTube isn’t working for you, I’m sorry for any inconvenience this may cause, and we are working to fix this issue ASAP. I’m in Singapore right now, and my YouTube app also isn’t working. Hang in tight and fingers crossed this gets resolved ASAP,” Unjieng said. 

#YouTubeDOWN is also the top trending topic on Twitter worldwide as the outage continues.

Among those who have tweeted about the issue is YouTube themselves, who said they’re looking into reports at the moment: 


As of around 10:00 am, the reports seem to have died down on Downdetector, indicating that the service is getting back online. In the Philippines, we were able to access YouTube again at around 10:40 am. The site reports that the outage may have begun at 9:16 pm, Eastern Time in the US, or 9:16 am in the Philippines. 

According to Downdetector, the top 3 most reported problems during this outage were the following:

  • Website (39%)
  • Watching videos (37%)
  • Uploading videos (22%)

YouTube, at around 11 am, declared on Twitter that their website is back up: 



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Gelo Gonzales

Gelo Gonzales is Rappler’s technology editor. He covers consumer electronics, social media, emerging tech, and video games.