Ensogo PH gives 5% discount to all after DNS issue

Victor Barreiro Jr.

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Ensogo PH gives 5% discount to all after DNS issue
Ensogo Philippines explains technical issues with the DNS are the cause of the website service disruption
MANILA, Philippines – Social commerce website Ensogo offered customers of its Philippine website an unlimited and site-wide 5% discount voucher after a DNS (Domain Name System) issue caused an extended downtime for the website.

On a Facebook Post, Ensogo Philippines explained that technical issues with the DNS records were discovered on the evening of Friday, September 26, and resolved by their DNS provider around noon of Saturday, September 27.


 

The DNS for the site appeared to have been changed or altered temporarily, causing the site to disappear during that period.

Despite the DNS provider fixing the issue, it would still take time for the restoration to complete and to allow users worldwide to see the website.

Ensogo noted this, adding that it would take 24 hours for the DNS to properly reflect the site for users around the world. Users worldwide should have access to Ensogo Philippines by noon of Sunday.

Users in the Philippines should have access to Ensogo Philippines at this time.

The company adds that the discount voucher will only be available until midnight of September 28.


Rappler.com

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Victor Barreiro Jr.

Victor Barreiro Jr is part of Rappler's Central Desk. An avid patron of role-playing games and science fiction and fantasy shows, he also yearns to do good in the world, and hopes his work with Rappler helps to increase the good that's out there.