PLDT warns of potential slowdown during submarine cable maintenance

The operator of the Asia-America Gateway (AAG) submarine cables will be holding emergency maintenance activities for 4 days, which may slow down internet speeds during busy hours, PLDT warned on Thursday, September 24.

PLDT said in an updated statement the maintenance of the AAG would now be held from September 26, 9:00 am to September 30, 5:00 am. It was originally scheduled to start on September 25 at 8:00 am.

While PLDT assured customers of continued connectivity during the maintenance, it also wanted to acknowledge any potential slowdowns that may occur during this time. The company said it had measures in place to mitigate the impact of the maintenance, such as traffic rerouting and local caching.

Should internet traffic spike beyond normal traffic, some slowdown may occur, though no service will be denied.

Traffic within the Philippines and to the US will also not be impacted, the company said. –