Online uproar over BDO's offline service
One of the Philippines' major banks has mysteriously been offline since Friday, May 23, 2014. Consumers have been unable to withdraw from ATMs, check their accounts online, and even transact business over the counter.
So far there has been no word from the bank to explain why. With nothing to go on with, consumers took to their social media accounts to vent their frustration.
In the recently concluded Manila sessions of the World Economic Forum on East Asia, SM Investments Corporation vice chairperson Tessie Sy-Coson says one area where SMIC, which owns Banco de Oro, would likely expand in the region, is banking.
"We have to go out because we have to have that connectivity in terms of the financials requirement and transactions. So, in the bank we have to go out and we have to scale up, because right now, we're very small. And, we're trying to convince the government to make it easier for us to grow," Coson said.
Netizens however found that Banco de Oro has no Twitter account they could tag. Neither has there been any mention of the systems failure on their Facebook page. Paging BDO! – Rappler.com