Twitter, TweetDeck outages continue as company works on a fix

MANILA, Philippines (3rd UPDATE) – Twitter and its management dashboard TweetDeck experienced outages worldwide on Wednesday, October 2.

The service appears to be intermittent in some parts of the world, and a cause for the downtime has not yet been explained.

There are also issues that need to be ironed out, such reports of people being unable to sign back into Twitter or the Tweetdeck platform, or not being able to respond to people's tweets on either platform, among others.

TWEETDECK OUTAGE. Map shows where reports of the app being down are coming from. Screenshot from outage.report

TWEETDECK OUTAGE. Map shows where s of the app being down are coming from. Screenshot from outage.

report

Users complained of being unable to log in to Tweetdeck. They also would get redirected to the main Twitter page when attempting to access the Tweetdeck dashboard.

Almost half of those reporting outages said the mobile app was not working, with around a quarter saying the whole website was down. Some users posted alongside the hashtag #twitterdown, although the site's trending section was working only intermittently.

An outage map provided by the website outage.report showed that the problem was large-scale, with the bulk of reports coming from North America, and parts of South America, and Europe. 

The reports started coming in past 8 am, Philippine time, with the number of reports on outage.report dying down as time progressed and more people got back onto Tweetdeck.

Twitter, which owns Tweetdeck, earlier said they were aware of the problem, and were investigating it.

We've been experiencing outages across Twitter and TweetDeck. You might have had trouble Tweeting, getting notifications, or viewing DMs. We're currently working on a fix, and should be back to normal soon. — Twitter Support (@TwitterSupport) October 2, 2019

 

Popular target

The multi-billion-dollar platform's popularity has soared in recent years.

Its 160-character limit has been a feature of Donald Trump's disruptive presidency, with the US leader taking to the platform to take swipes at political rivals, announce impromptu summits with North Korean leader Kim Jong Un or trade tariffs on China that have sent markets worldwide into a tailspin.

But it has also come in for criticism, with its CEO Jack Dorsey admitting to US lawmakers last year that Twitter had been "unprepared and ill-equipped" for the vast campaigns of manipulation that affected social media.

In August hackers briefly took over Dorsey's account and posted a series of racist and offensive tweets. 

Twitter on Tuesday, October 1, also reported a minor outage in displaying user analytics. – with reports from the Agence France-Presse/Rappler.com