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Ready for ‘ZMail’? Zoom to launch own email service

Gelo Gonzales

This is AI generated summarization, which may have errors. For context, always refer to the full article.

Ready for ‘ZMail’? Zoom to launch own email service
Unlike Gmail, Zoom's service will not be consumer-oriented, being designed more for internal company communications

MANILA, Philippines – Zoom became synonymous with videoconferencing in 2020 as the COVID-19 pandemic forced workers to rely more on remote communication tools.

At its most recent Zoomtopia conference, held on November 17 for the Asia-Pacific region, the company announced a slew of new services. But the most interesting is probably its new mail service, which at this point is merely called Zoom Mail. A screenshot seen on TechCrunch though shows that it addresses under the new service may be given the “@zmail.com” designation.

The service appears to be more focused on smaller businesses that “may not have dedicated IT services” but need a focus on privacy and security.

Zoom founder Eric Yuan told TechCrunch that the Zoom-hosted mail service, which is currently in beta in the US and Canada, is not consumer-focused like Gmail. It is envisioned like an internal email platform within a company wherein access to it is limited to those who have been given approval, thereby, in Zoom’s belief, limiting junk mail, and possibly dangerous email with malware from outside a company. It is also end-to-end encrypted.

Zoom will also be launching its own calendar service. Despite the new products, Zoom also announced that other popular email and calendar clients such as those from Google will have better integration with Zoom as well, allowing for quicker access to scheduling and communications.

Zoom also announced a “virtual co-working space” called Zoom Spots, coming in 2023. Zoom described it as a “video-enabled persistent space” which appears like a virtual space where anyone can drop in at anytime for more casual work chats.

The company also said that it’s making a number of security improvements including advanced encryption for Zoom Phone voicemail, and automatic Zoom client updates for enterprise customers to help them get the latest features and security updates. It also said that it recently completed the Australian Information Security Registered Assessor Program (IRAP) assessment, which the company said proves that they have met Australian security standards for public communications services. – Rappler.com

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Gelo Gonzales

Gelo Gonzales is Rappler’s technology editor. He covers consumer electronics, social media, emerging tech, and video games.