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What the world can learn from the 'Taiwan model' vs disinformation

Taiwan has been battling China both online and offline. With the Asian giant having more power and resources than the tiny island-nation, how was Taipei able to counter Beijing’s propaganda especially during the coronavirus pandemic and the 2020 presidential election?

In her opening remarks at the virtual 13th general assembly of the Council of Asian Liberals and Democrats (CALD) on Monday, November 23, President Tsai Ing-wen detailed the steps Taiwan took against Chinese propaganda.

If there is a "Taiwan model" for fighting a pandemic, Tsai said a similar structure exists in fighting disinformation, wherein government, civil society, and the private sector are all working together.

A 2019 study by Sweden-based V-Dem Institute, an independent research institute focusing on democracy, shows that out of 179 countries it studied, Taiwan had the worst exposure to disinformation by foreign governments.

“In Taiwan, we call our cooperative efforts to combat the COVID-19 pandemic the ‘Taiwan model.’ We also have a Taiwan model in combating disinformation. That is, a strong, confident democracy, combined with informed citizenry, is its best defense,” Tsai said.

“Taiwan is an example that a country can develop strategies and ways to combat disinformation without damaging its democratic procedures, system, and values,” Tsai said.

Laws, 'vaccination-like' solution

The government passed several laws prohibiting the spread of disinformation, particularly those coming from “hostile foreign powers."

Taiwan also passed a number of amendments to its Criminal Code to regulate the spread of wrong information. Its legislature raised the penalty, which include jail time and fines, for spreading misinformation.

While the law seemed to be working well against Chinese disinformation so far, it is still a tricky counter measure, as it raises fears over possible violation of freedom of speech and expression

This is especially true for the Philippines, where institutions are weak, personality politics is embedded, and laws are weaponized against critics. Unlike in Taiwan, the Philippine government itself is spreading false information, especially against its perceived enemies.

Aside from passing legislation, the Taiwanese government also actively and publicly debunked false information even before they reach majority of the population, a method its digital minister likened to vaccination.

Tsai said government agencies hold regular news briefings and release real-time official clarification to the public.

Tsai said the government’s digital minister, Audrey Tang, formulate responses with the 3Fs rule: fast, fair, and fun.

They use memes and photos with simple messages “to first capture attention of the public and then introduce facts to them.”

In a 2019 interview with the Committee to Protect Journalists, Tang said each ministry has a team in charge of countering disinformation. These teams are tasked to ensure that before a wrong or misleading information reaches the masses, they are able to counter it within an hour or so using “an equally or more convincing narrative.”

“That could be a short film, that could be a media card, that could a social media post. It could be the minister herself or himself doing a livestream. It could be our president going on a standup comedy show. It could be our deputy premier watching a livestream of a video game,” Tang earlier said.

“Our observation is that if we do that, then most of the population reach this message like an inoculation before they reach the disinformation, and so that protects like a vaccination,” she added.

Role of civil society, tech companies

Owing to their general distrust of China, Taiwanese people have launched initiatives to fight disinformation.

“More importantly, Taiwan’s civil society and civic tech community contributed tremendously in the effort to combat disinformation,” Tsai said, adding many of these groups published research on disinformation and authoritarians’ playbook on information manipulation.

Some of these organizations include Cofacts, which is run by g0v, a non-profit online platform established by hackers for transparent government information.

CoFacts is a bot in the messaging app Line, the most popular in Taiwan, that a user can message to send questionable information. The bot can then verify the post’s credibility. 

The Taiwan FactCheck Center, a local non-profit fact-checking organization, was also established.

Civil society also helped educate Taiwanese people. Tsai said they “traveled to senior centers and schools to teach about the negative effects of disinformation.”

On top of this, Tsai said tech companies, such as social media and tech companies including Facebook, Line, Google, Yahoo, PTT board, contributed to the solution by implementing transparency and fact-check mechanisms.

“After joint efforts, the majority of Taiwanese have understanding that disinformation affects democratic systems negatively,” she said. – Rappler.com

Camille Elemia

Camille Elemia is Rappler's lead reporter for media, disinformation, and democracy. She won an ILO award in 2017. She received the prestigious Fulbright-Hubert Humphrey fellowship in 2019, allowing her to further study media and politics in the US. Email camille.elemia@rappler.com

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