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[Editor’s note: BPO company BGComm Contact Solutions Inc. will provide their employees benefits and monetary support while on government-mandated community quarantine. Below is their story.]
MANILA, Philippines – “Take care of your employees and they will take care of your business” – Sir Richard Branson
Several companies are being called on to extend help to their employees amid the current public health crisis. One company that has shown genuine concern over their people’s welfare is BGComm Contact Solutions Inc.
BGComm Contact Solutions Inc. temporarily ceased all operations of their Alabang and Dumaguete offices. While most BPOs employ a No Work No Pay policy and remain operational irrespective of the COVID-19 outbreak, each and every BGComm employee will benefit from receiving a substantial percentage of their salaries despite having no mandatory work for the duration of the government-mandated enhanced community quarantine.
All government contributions will not be deducted from their employees’ salaries and will be shouldered by the company as part of its P24 million Employee Welfare Fund. Leave credits will also remain intact for the duration of the shutdown to ensure that employees actually get to enjoy their vacations once operations resume normally. Aside from this, all their employees get to use their HMO for all COVID-19 related check-ups. All the testing expenses that will be incurred by employees who are suspected to have the virus will also be shouldered by the company.
BGComm’s sister company, NEXBridge Tech is also developing an app that can aid in the contact tracing efforts of Persons Under Monitoring (PUMs) and Persons Under Investigation (PUIs). It will be donated to the Department of Health (DOH), Department of Interior and Local Government (DILG), and local government units once done.
As BGComm Contact Solutions Inc. Chairman and CEO, Elbridge Gutierrez once said, “It’s our employees that make it possible for our business to thrive, so it’s only right to take care of them and their families.” – Rappler.com
BGCOMM Contact Solutions Inc. is a full suite contact center with trusted partner of companies in the US, UK, and Australia, providing transformational and turn-key solutions, utilizing state of the art equipment and well-trained resources with a maniacal drive to excel in delivering best of class customer service. BGComm Contact Solutions is a subsidiary of BGX Holdings with offices in Alabang, Muntinlupa and Dumaguete City, Negros Oriental. Other subsidiaries of BGX Holdings are NexBridge Tech, Redbin Communications & Brand Solutions Inc., BGConnexxion, PSGTC, and BGXpress Movers.