Rappler job openings

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Rappler job openings

Rappler

(6th UPDATE) Do you want to be a part of Rappler? Here is a list of our job openings.

MANILA, Philippines – Rappler is growing, and with this growth comes the desire to find new people to join us in moving the world.

We have some new openings for people interested in working in the journalism industry. If you’ve got the drive to succeed, we’d love to see what you’ve got.

Below is a list of job openings at Rappler:

  1. Application Support Engineer
  2. Senior Data Analyst
  3. Data Analyst
  4. Human Resource Specialist


1. Application Support Enginer

We’re looking for a technologically proficient team player to work with us in tech operations. The role requires excellent technical and troubleshooting skills using collaborative and proactive approaches to ensure that incidents are dealt with quickly and effectively. In addition, it requires a keen interest in learning innovative technologies and the ability to proficiently communicate in a fast-paced environment.

Operationally, within the team, you will complete technical projects and migrations as well as serve as a subject matter expert on applications that will serve both external and internal users.

Report to: QA Lead, or Technical Operations Leader

Supervises: No supervisory responsibilities.

Main activities

As a member of the Tech Operations team, you will resolve any and all internal and end user problems in a timely and effective manner. This includes updating any and all stakeholders on your progress during the problem’s resolution. Additionally, you will be tasked with identifying more complex technical issues to escalate to other members of the Tech team, as well as using the pre-established escalation process to its full potential. Furthermore, you will be required to escalate process or feature improvements to relevant parties within the organisation in order to enhance current use of our software platforms. Lastly, you will be responsible for logging and accessing technical solutions within our knowledge base as well as thoroughly documenting the status of all liaisons and communications.

Key skills

  • Basic development skills, preferably related to WordPress or high traffic websites
  • Strong customer service orientation.
  • Excellent communication skills.
  • Problem analysis and problem solving skills.

Internal contacts: Software developers & QA Lead.

External contacts

  • Editorial team – mainly at an operational level
  • Customers – mainly at an operational level.

Typical experience: 2 – 3 years of web application development or technical support/QA experience, or at least 1.5 – 3 years of Technical Support experience.

Send your resume and cover letter to jobs@rappler.com using the subject “APPLICATION SUPPORT ENGINEER.”


2. Senior Data Analyst

The Role

We are looking for a Senior Data Analyst with a strong technical foundation in web analytics. Our digital team supports audience intelligence programs, which may include marketing, social listening, audience nurturing, and business strategy. 

The Senior Data Analyst will deliver insights and data-backed recommendations that will help push our readers through our business funnel. They will also work closely with product owners, as well as optimize tools and platforms for lead generation and conversion. The ideal candidate will have strong analytical skills and a passion for educating people on the meaning of data.

Who you are

You would like your work to make a difference. You are passionate about digital marketing funnels and have a firm grasp of key concepts and skills, such as A/B testing, web analytics, and bringing out insights from websites and social media data. You love the power of metrics and tracking user behaviors, and relish the opportunity to test personal intuitions.

You’d also like to join a team where the culture is extremely entrepreneurial and innovative. If you thrive in a dynamic, fast-paced, and team-oriented environment, you’ll feel right at home at Rappler.

What you will do

  • Analyze and advance the framework of our strategies to efficiently measure the business, improve outcomes, and enable close reader relationships
  • Create digital reporting that visualize measurement strategies elegantly and succinctly
  • Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, and surveys
  • Work with designers, product managers, engineers, and marketing to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Effectively and intelligently influence the iteration of designs by pinpointing key data points from testing, reviews, etc.
  • Understand and incorporate complex technical and business requirements into research. Assist the business users, editorial, and sales with interpreting results and understanding business implications
  • Advocate research findings to diverse audiences through written reports and oral presentations. Aggregate data and prepare clear, concise recommendations to shape activities that nurture the audience
  • Reveal what our users need from our products by conducting primary research and exploring the behaviors and motivations of our users. Evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects.
  • Leverage analytics tools and techniques to measure success, present opportunities, and support decision-making and prioritization
  • Know when and why you use specific research methods, approaching problems using the research goal as a driving factor towards research planning and method selection. Actively monitor and analyze research, data, and trends from internal sources, academic research, and industry published reports to inform and improve our research methods.
  • Establish processes and tools to monitor and analyze model performance and accuracy and ensure accurate data interpretation and analysis

What You Will Need

  • At least two years of experience in a marketing conversion role or web analytics
  • Bachelor’s degree in computer science, statistics, or related field
  • Data savvy; proficiency in Python or R programming a plus
  • Knowledge of UX, data visualization, statistical methods, regression, or predictive modeling methods a plus
  • Intellectual curiosity; willingness and desire to learn a new environment and tools to advance your own knowledge and our analytics practice
  • Exhibit a high level of expertise working with multiple data sources/reports to generate actionable insights

Soft Skills Needed for Success

  • Strong communication skills in English and Filipino (verbal/written/presentation), and listening skills; can present complex information in a clear and compelling manner
  • Exhibit effective time management and organizational skills
  • Comfortable in a very fast-paced environment

You may email your resume, cover letter, and portfolio to jobs@rappler.com using the subject “SENIOR DATA ANALYST.”


3. Data Analyst

Who you are

You have a passion for what you do and would like your work to make a difference. You know social media like the back of your hand and understand how digital natives behave online and what makes them tick. You feel energized by data for solving real-world problems and telling an inspiring and impactful story. You are seeking a role that allows you to be the leading authority in creating a data-driven culture, and bringing out insights from websites and social media data. You love the power of metrics and tracking user behaviors, and relish the opportunity to test personal intuitions.

You’d also like to join a team where the culture is extremely entrepreneurial and innovative. If you thrive in a dynamic, fast-paced, and team-oriented environment, you’ll feel right at home at Rappler.

The Role: In a Nutshell

We are looking for a Data Analyst with an interest in social media and web analytics and digital media research. The data team supports audience intelligence programs which may include marketing, social listening, audience nurturing, and business strategy. Our work is used to create insight and enable the development of hypotheses and theories on what behaviors, social connections, and content sensitivities drive demand. Ideal candidates will have strong analytical skills and a passion for educating people on the meaning of data.

What You Will Do

  • Establish best methodologies and approaches for data forensics and data insight.
  • Analyze and advance the framework of our strategies to efficiently measure the business, improve outcomes, and enable close audience relationships.
  • Create digital reporting that visualizes measurement strategies elegantly and succinctly.
  • Collect and analyze user behavior through online experiments (A/B testing), benchmark studies, lab studies, and surveys.
  • Understand and incorporate complex technical and business requirements into research.
  • Assist the business users, editorial, and brand partners with interpreting results and understanding business implications.
  • Conduct project-based research or modeling to dive for a deeper understanding of customer cohorts.
  • Reveal what users need from products by conducting primary research and exploring the behaviors and motivations of users and customers.
  • Know when and why you use specific research methods, approaching problems using the research goal as a driving factor towards research planning and method selection.
  • Actively monitor and analyze research, data, and trends from internal sources, academic research, and industry-published reports to inform and improve our research methods.
  • Present and communicate research and analysis clearly and effectively across various organizations in any format required.
  • Leverage analytics tools and techniques to measure success, present opportunities, and support decision-making and prioritization.

What You Will Need

  • Bachelor’s degree in computer science, statistics, psychology, or related degree
  • Data savvy; proficiency in Python or R programming a plus
  • Knowledge of UX, data visualization, statistical methods, regression, or predictive modeling methods a plus
  • Proficiency in using Microsoft Excel and similar data processing tools
  • Intellectual curiosity, with willingness and desire to learn a new environment and tools to advance your own knowledge and our analytics practice
  • Exhibit a high level of expertise working with multiple data sources/reports to generate actionable insights
  • Preferably with experience in data storytelling or research writing

Soft Skills Needed for Success

  • Strong communication in English and Filipino (verbal/written/presentation) and listening skills; can present complex information in a clear and compelling manner.
  • Exhibit effective time management and organizational skills.
  • Comfortable in a very fast-paced environment

You may email your resume, cover letter, and portfolio to jobs@rappler.com using the subject “DATA ANALYST.”


4. Human Resource Specialist

Key responsibilities

Talent Sourcing and Placement

  • Recommend manpower sourcing, pooling, and recruitment strategies
  • Conduct initial screening, review and endorse shortlisted applicants for interview of hiring managers
  • Conduct background investigations and reference checks
  • Develop, enhance, and implement onboarding program for new employees, introduction to the whole team and tour of the office premises
  • Orient and update employees of company policies, standards, rules and regulations, duties and responsibilities, benefits, schedules, working conditions, and the like

 Records Management

  • Ensure completeness of pre-employment requirements and other employment documentations related to hiring, transfers, promotions training and development, and separation
  • Keep custody, maintain and update the employee master list and database or HRIS, including leaves application and monitoring.
  • Prepare and submit required government reports and statutory requirements.

 Employee Services and Benefits Administration

  • Facilitate employee services and benefits administration such as health insurance processing and administration, preparation of employment certifications, assistance in government benefits applications, and the like
  • Prepare and process employee movement documentation and approvals
  • Assist in addressing and resolving employee complaints and grievances

Talent Engagement and Retention

  • Develop and implement employee engagement strategies and programs that build employee engagement, work-life harmony, health, and safety
  • Facilitate performance tracking, feedback, assessment documentation and discussion
  • Help develop competency mapping and establish integrated HR interventions.

Others:

  • Assist in managing the productivity tools of employees and other digital services
  • Liaise with external service providers and suppliers to ensure proper and accurate delivery of their services

Minimum qualifications

  • Bachelor’s degree in human resources, psychology,  social sciences, or a relevant field
  • Minimum of two to three years of proven experience in Human Resource or a similar role
  • Thorough knowledge of employment-related laws and regulations
  • Knowledge of and experience of varied recruitment strategies 
  • Excellent communication skills, both verbal and writing
  • Flexible, dynamic and excellent interpersonal and human relations skills
  • Strong organizational skills, time management and attention to detail
  • Strong analytical and problem-solving skills
  • Creative planning, execution and management skills for virtual and/or live employee engagement activities and events
  • Knowledge of and experience in human resource information systems
  • Proficient with Microsoft Office Suite or related software
  • High interest in digital applications and platforms

You may email your resume, cover letter, and portfolio to jobs@rappler.com using the subject “Human Resource Specialist.”

– Rappler.com

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