‘Customer not always right’: Alcohol hoarders should be sent out of stores, says DTI

Rambo Talabong

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‘Customer not always right’: Alcohol hoarders should be sent out of stores, says DTI


Trade Secretary Ramon Lopez reminds supermarkets and store owners to strictly implement the limit of 2 bottles of rubbing alcohol per customer

MANILA, Philippines – People who insist on buying more than two bottles of rubbing alcohol – the limit during the COVID-19 outbreak – should be sent out of stores, Trade Secretary Ramon Lopez said on Friday, March 13.

Lopez said this at a Palace news briefing, when asked about a common scene at supermarkets and grocery stores where people buy far too many bottles of rubbing alcohol and disinfectant, leaving nothing for others.

Labas sila…. May security guard po sila, ipalabas po sila (They should get out…. Stores have guards, they should be sent out),” Lopez said.

The trade chief was responding to a question of a reporter, who said she witnessed a person filling a basket with alcohol and insisted that “the customer is always right.” (READ: Hoarding, overpricing would lead to criminal charges, warns DTI)

“The customer is not always right when it comes to when we already have rules,” Lopez said in a mix of English and Filipino.

The DTI had agreed with supermarket and store owners to implement the two-bottle policy to prevent any shortage. – Rappler.com

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Rambo Talabong

Rambo Talabong covers the House of Representatives and local governments for Rappler. Prior to this, he covered security and crime. He was named Jaime V. Ongpin Fellow in 2019 for his reporting on President Rodrigo Duterte’s war on drugs. In 2021, he was selected as a journalism fellow by the Fellowships at Auschwitz for the Study of Professional Ethics.