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MANILA, Philippines – Make no mistake: it’s a non-gratitude gratitude.
On Tuesday, December 31, Grab Philippines started distributing refund worth P19.2 million to passengers, following the Philippine Competition Commission’s order. (READ: Grab refunding passengers starting December 31)
This prompted immediate reaction from Grab users online who have started receiving their refund, which they believed was a whole lot less than what they should be getting.
In a statement on Thursday, December 26, Grab said that the refund would cover passengers who have taken trips with their sedan service GrabCar during the following periods:
- February 10 to May 10: P1 for every total accumulated fare of P1,200, with a maximum cap of P120 for 2.7 million passengers;
- May 11 to August 10: P1 for every total accumulated fare of P450, with a maximum cap of P370 for 2.8 million passengers.
The total accumulated fare covers all the GrabCar sedan service trips of a passenger during the specified periods.
Netizens hit the ride-hailing firm with their “thanks” over the P1- and P5-worth of refunds they received, with Grab immediately trending on Twitter by Tuesday noon, December 31.
Some netizens poked fun – amid disappointment – at the refund they got from the ride-hailing firm amounting only between P1-P10.
P1 Grab refund – Curated tweets by rapplerdotcom
Some were “eager” to spend their P1-refund, they were willing to pay P49 for the GrabFood delivery fee.
wow i finally got my P1 cashback from grab ghorl pwede na akong bumili ng potchi pwede ba yun ipa-grabfood
— desher (@desher_e) December 31, 2019
Some even had a conspiracy theory as to why the cashbacks were very low.
OMG WHAT IF YOUR GRAB REFUNDS ARE LUCKY LOTTERY NUMBERS
Here’s how others reacted upon receiving their Grab refund:
Grab refund – Curated tweets by rapplerdotcom
Are you a Grab user? Would you say you are “grateful” for your Grab refund? – Rappler.com
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