MANILA, Philippines – Make no mistake: it’s a non-gratitude gratitude.
On Tuesday, December 31, Grab Philippines started distributing refund worth P19.2 million to passengers, following the Philippine Competition Commission’s order. (READ: Grab refunding passengers starting December 31)
This prompted immediate reaction from Grab users online who have started receiving their refund, which they believed was a whole lot less than what they should be getting.
In a statement on Thursday, December 26, Grab said that the refund would cover passengers who have taken trips with their sedan service GrabCar during the following periods:
- February 10 to May 10: P1 for every total accumulated fare of P1,200, with a maximum cap of P120 for 2.7 million passengers;
- May 11 to August 10: P1 for every total accumulated fare of P450, with a maximum cap of P370 for 2.8 million passengers.
The total accumulated fare covers all the GrabCar sedan service trips of a passenger during the specified periods.
Netizens hit the ride-hailing firm with their “thanks” over the P1- and P5-worth of refunds they received, with Grab immediately trending on Twitter by Tuesday noon, December 31.
Some netizens poked fun – amid disappointment – at the refund they got from the ride-hailing firm amounting only between P1-P10.
Some were “eager” to spend their P1-refund, they were willing to pay P49 for the GrabFood delivery fee.
wow i finally got my P1 cashback from grab ghorl pwede na akong bumili ng potchi pwede ba yun ipa-grabfood— desher (@desher_e) December 31, 2019
Some even had a conspiracy theory as to why the cashbacks were very low.
OMG WHAT IF YOUR GRAB REFUNDS ARE LUCKY LOTTERY NUMBERS
OMG WHAT IF YOUR GRAB REFUNDS ARE LUCKY LOTTERY NUMBERS— Ralph Alba (@Eirizu) December 31, 2019
Here’s how others reacted upon receiving their Grab refund:
Are you a Grab user? Would you say you are “grateful” for your Grab refund? – Rappler.com