PhilHealth OIC spends P627k for travels amid P9-B net loss in 2017

Camille Elemia

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PhilHealth OIC spends P627k for travels amid P9-B net loss in 2017
State auditors ask PhilHealth interim president Celestina Ma. Jude de la Serna to explain the 'irregular' allowances she received, amounting to almost a million pesos in 2017

HALF A MILLION. In just a year as PhilHealth interim president, Dra Celestina Ma. Jude de la Serna has spent at least P600,000 for her travels to and from her hometown in Bohol. Photo from PhilHealth website

MANILA, Philippines – In just a year at the helm, the Philippine Health Insurance Corporation’s (PhilHealth’s) interim president has already spent more than half a million pesos for her regular hotel stays and travels from her Bohol home to the PhilHealth central office in Pasig and vice versa.

PhilHealth is the government’s health insurance program meant to provide affordable health care to all Filipinos.

The expense comes amid a massive net income loss of PhilHealth amounting to P8.92 billion, according to its 2017 unaudited financial statement posted online. Based on PhilHealth’s own numbers, this is 3,446.5% higher than the restated 2016 net loss of P251.5 million.

Since the start of her stint as PhilHealth OIC president on April 10, 2017, Celestina Ma. Jude de la Serna has spent at least P627,293.04 of government funds for her accommodations, flights to and from Tagbilaran, and terminal fees, according to the Commission on Audit (COA) and documents obtained by Rappler.

At present, De la Serna is also the concurrent PhilHealth board representative for Overseas Filipino Workers since being appointed on July 1, 2016.

In total, state auditors at PhilHealth have asked De la Serna to explain her receipt of allowances, wages, and per diem amounting to almost a million, broken down as follows:


1. Summary of Allowances received despite Notices of Disallowance P 143,881.17
2. Summary of Per Diem for Meeting Through Video Conference P 152,000.00
3. Summary of Local Travel Expenses Reimbursed P 627,293.04
TOTAL P 923,174.21


Weekly flights, hotel stays in Manila

De la Serna, despite being assigned to the PhilHealth central office, does not stay or rent a house in Manila. She instead stays in hotels near the office on Shaw Boulevard in Pasig City.

TRAVELS TO, FROM BOHOL. Reimbursements for flights, terminal fees, and accommodations.

As OIC president/CEO, she belongs to Salary Grade 30, earning a monthly salary of P143,534 and receiving other allowances and benefits such as:

    • Personnel Economic Relief Allowance – P2,000/month
    • Rice Allowance – P2,700/month
    • Representation Allowance – P27,300/month
    • Her own service/transportation
    • 13th month pay – P143,534/year
    • Cash gift – P5,000/year
    • Anniversary bonus – P12,000/year
    • Grocery Allowance – P2,500/year
    • Educational Assistance – P207,970.75/year
    • Clothing Allowance – P5,000/year
    • Christmas Assistance Package – P60,000/year
    • Productivity Enhancement Incentive – P5,000/year
    • Labor Management Relations Gift – P40,000/year
    • Birthday gift – P10,000/year

On top of this, she gets P40,000 per diem per board meeting and P24,000 per committee meeting.

Rappler obtained documents showing De la Serna’s travel expenses in June, October, November, and December 2017 to and from Tagbilaran in Bohol. These expenses are, however, only partial and, as such, do not sum up to the P627,293.04 amount of travel allowances that COA is questioning.

From May 28 to June 2, De la Serna stayed in BSA Twin Towers in Ortigas, Mandaluyong, which cost P14,500.

The following week – from June 2 to June 10 – she transferred to Legend Villas in Pioneer, Mandaluyong, with her hotel bill amounting to P30,400. She checked out on June 10 and flew to Bohol, with her ticket valued at P7,091.22

All in all, for the two weeks, she spent P51,991.72


From October 16 to 31, 2017, she spent a total of P51,357.


From November 5 to November 15, her flights and hotel stays cost P26,714.


From December 3 to December 24, she spent P71,769.

COA, in its Audit Observation Memorandum dated April 18, 2018 and addressed to De la Serna, maintained that her permanent/official station is in PhilHealth Central Office in Pasig and asked her to explain the legal basis of her travel reimbursements.

State auditors also cited the order De la Serna herself issued this year, Corporate Order 2018-0002, promoting austerity measures in the agency. The order says the agency could save by limiting travel expenses and other expenditures. It provides for the following:

  • Minimize local travels unless said travels are very urgent and necessary to present assignment. Adopt a technique and procedures to effectively discharge the present work assignments without resorting to frequent travels.
  • Except for those with foreign grants, foreign travels including per diems and accommodations shall not be allowed unless urgent in office-related activities.

But PhilHealth spokesman Israel Pargas said De la Serna is not technically based in the central office because she is only an OIC and has not been officially appointed. This, he said, puts De la Serna in a “unique position”, that’s why the Board granted her allowances.

“Remember, wala pa po siyang appointment, so technically dahil wala siya namang appointment pa, talaga namang walang place of [office]. Yung pagiging president/interim, anytime puwede tanggalin ng Board, walang term ng one year. Actually, hindi po central office base niya, kasi nga wala pa siyang appointment,” he told Rappler in an interview on Wednesday, May 2.

(Remember, she still has no formal appointment, so technically she has no place of office yet. Because she is an interim president, she can be removed by the Board anytime, no one-year term required. Actually, her base is not the central office because she still doesn’t have an appointment.)

Asked by Rappler how he would reconcile the travel expenses being funded by government money, Pargas said:

“Allowed naman siya by Board reso, based on a letter from GCG (Governance Commission for GOCCs) also saying dapat binibigyan siya ng reimbursable allowances. Second…wala namang PhilHealth polisiya na you can just rent any hotel. Meron lang maximum amount.” (She’s allowed by the Board resolution, which is based on a letter from the GCG also saying she should be granted reimbursable allowances. Second, there is no PhilHealth policy that allows her to just stay at any hotel. There is a maximum amount allowed.)

If she’s allowed allowances, then why not just rent a place near the office instead?

Actually tinanong na nga rin yan and she was also allowed…Actually, ngayon naka-rent na siya and she pays for it (Actually, that question has already been asked and she was allowed… Actually, now she’s renting her own place),” Pargas said, claiming De la Serna started renting her own place in April 2018.

State auditors, citing COA Circular No. 2012-003 dated October 29, 2012, alleged that the receipt of such allowances was “irregular” – an expense incurred “without adhering to established rules, regulations, procedural guidelines, policies, principles or practices that have gained recognition in laws.”

“Irregular expenditures are incurred if funds are disbursed without conforming with prescribed usages and rules of discipline…A transaction conducted in a manner that deviates or departs from, or which does not comply with standards set is deemed irregular. A transaction which fails to follow or violates appropriate rules of procedure, is likewise irregular,” auditors said.

Republic Act 6713 or the Code of Conduct and Ethical Standard for Public Officials also mandates public officials’ “commitment to public interest.”

“Public officials and employees shall always uphold the public interest over and above personal interest. All government resources and powers of their respective offices must be employed and used efficiently, effectively, honestly and economically, particularly to avoid wastage in public funds and revenues,” the law says.

Health Secretary and PhilHealth Chairman Francisco Duque, when asked by Rappler, said he signed De la Serna’s reimbursements because he just “continued” the actions of his predecessor former Health chief Paulyn Ubial, whom employees say was an ally of De la Serna inside the agency.

Inabutan ko na ‘yan. I continued it because the President [Duterte] has not appointed a new CEO yet. Di ako masyado sa PhilHealth, policy formulation ako, and of course board action,” Duque told Rappler in a phone call on April 26.

Duque and Ruben John Basa, Executive Vice President and Chief Operating Office of PhilHealth, confirmed that there was indeed a board resolution allowing De la Serna’s use of government funds for her travel expenses. Rappler has formally requested for a copy of that but has yet to receive it. 

It remains unclear if the resolution could serve as enough legal basis for what the COA referred to as “irregular” travel allowances.

“There is a PhilHealth Board Resolution which approves salaries and other allowances to the interim [president/CEO] including housing allocation and family visits. The Board based its decision on a GCG (Governance Commission for GOCCs) letter,” Basa told Rappler in a text message.

However, in a corporate order dated December 10, 2015, PhilHealth said only its officials and employees who are reassigned, “without them requesting such re-assignment and which re-assignment is strictly made in the exigency of service,” are granted a housing allowance.

De la Serna was technically not reassigned. Her appointment as board member for OFWs in 2016 is her first post in government, as shown in her curriculum vitae.

She is the daughter of former Bohol governor and Tagbilaran City mayor Victor de la Serna, President Rodrigo Duterte’s professor at the San Beda Law School, also now a member of the Consultative Committee on amending the 1987 Constitution.

She graduated from the De La Salle University College of Medicine in 1989. She then worked as a trainee in family medicine at the Ospital ng Maynila, and became a resident physician for Healthway Medical Clinic in Alabang from 1999-2002.

As a doctor, she had a private clinic in Bohol from 2002-2003, and was chief of two small hospitals in the province: 15-bed Maribojoc Community Hospital from 2003 to 2005 and 25-bed Congressman Natalio P Castillo Sr Memorial Hospital in 2005.

Rappler repeatedly tried to get the side of De la Serna but was told on Wednesday she could not yet give an official statement. 

Per diem during virtual meetings

COA also asked De la Serna to explain the per diem she received, a total of P152,000, from board and committee meetings done via tele/video conferencing. While such method is allowed, COA said she did not submit complete documents.

COA noted that De la Serna was on sick leave from August 14 to October 26. Yet the data shows that she attended meetings via video conference while in the hospital and got paid for them.

In the regular board meetings on August 29 and September 14, there was no Notice of Meeting and agenda attached.

COA said it was the same thing for the committee hearings and added there was missing confirmation from De la Serna that she completely and clearly heard the meeting during the video conference, as required by government rules.

COA also noted that Eden Torilla, the clerk of the Office of the Corporate Secretary, received the checks for De la Serna even without an authorization letter.

Pargas defended De la Serna and said there was nothing wrong with it. After all, he said De la Serna is wearing two hats: a board member representing OFWs and an interim president. He said even if she was on sick leave then as president, she attended the meeting as board member. As interim president, however, De la Serna is also part of the board.

That was allowed by the Board. Actually, yung pag-SL, kunwari naka-sick leave ako, nag-file ako, but technically pumasok na ako, the SL matatanggal na siya dun. It is incumbent upon those who filed, kahit nagfile ako absence, ibig sabihin pumasok na ‘ko matatanggal na SL,” Pargas told Rappler.

(That was allowed by the Board. Actually about the sick leave…let’s say I went on sick leave, I filed but technically I already went to work on one of the days covered, the sick leave would now be invalidated. It is incumbent upon those who filed, even if I filed for absence, if I go to work, that means it’s no longer a sick leave.)

Remember, dalawang hat wine-wear ng president: as board member and as president. So during that time, as president di siya present dito pero as board member, she was able to attend the board meeting at certified yun by corporate secretary,” he added.

(Remember, the president is wearing two hats: as board member and as president. So during that time, she was not able to attend as president but as board member, she was able to attend the board meeting and that was certified by the corporate secretary.)

Aside from this, state auditors questioned why De la Serna received allowances, which were already disallowed by COA in previous years. 

These include hazard pay, which is allowed in the Magna Carta for Public Health Workers, subsistence allowance, laundry allowance, collective negotiating agreement, and PS We Care, amounting to a total of P143,881.17.

State auditors gave De la Serna 10 days from receipt of the memo to comment. As of May 2, she has not yet responded.

PhilHealth referred the memo to the internal legal department, as it considers requesting a possible deadline extenstion. –

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Camille Elemia

Camille Elemia is a former multimedia reporter for Rappler. She covered media and disinformation, the Senate, the Office of the President, and politics.