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What actually is forgiveness? Forgiveness does not mean forgetting or minimizing the pain we feel; nor is it about excusing others. Forgiveness means making a conscious and deliberate decision to let go of our feelings of resentment or revenge, regardless of whether the person who has upset us deserves it. Forgiveness is, in the first place, not about others. It is about stopping us from allowing resentment towards others to make life miserable for us. People want to return to how they felt before the offending incident occurred. And they want to think of the event without bitterness and anger, a tightness in the chest, and endless rumination. Forgiveness takes time. It sometimes helps to think of occasions when we have offended people in the past or to try to look genuinely at the situation through the offender’s eyes. We must start by forgiving ourselves for any contribution we think we might have made to the incident. People often blame themselves partly for what may have happened. Survivors of sexual abuse or harassment say the most difficult part of the forgiveness process is accepting they were not to blame and to stop being angry with themselves. After forgiving yourself, it’s easier to then privately forgive other people involved. Research shows forgiveness helps us feel better and may help us live longer. We can also tell or show someone we have forgiven them, such as by helping them out in some way without them asking. A successful apology One thing that often helps people to forgive is receiving an apology. While we may dread apologizing, we usually think back positively about the times we’ve offered apologies. A good apology ideally has 3 parts: an admission of responsibility, a demonstration of sorrow, and doing something to remedy the offense, or prevent a repetition of it. This could even just involve promising not to do it again. When we asked people who had been offended by an intimate partner what convinced them their partner was truly sorry, they said actions spoke louder than words. One said it would help if their partner went out of their way to do something that would be an inconvenience for them. An apology is not telling others we feel sorry they are angry; it is telling them we understand why they are angry with us, regret making them feel that way, and want to take their anger away. An effective apology is showing the person we understand why they are hurting.
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A study that explored medical errors and the responses of those affected showed an apology was most effective where it focused on the needs of the patient. We might not always know how we can take away the anger, so it is usually good to ask the person we are apologizing to what their needs are. If the apology wasn’t good enough the first time, you can try again, but first listen carefully to what the person you are apologizing to is saying, and address those concerns. Misdirected apologies can make a situation worse, they can make people more angry and make it more difficult for them to forgive. So, don’t apologize unless it’s sincere. Prioritize your safety Forgiving ourselves is always good. But forgiving others is only beneficial if the advantages exceed the potential costs. We should therefore not forgive others if that might expose us to further abuse or exploitation. The stress response we experience to being hurt is protective because it motivates us to stop people from abusing or taking advantage of us. Anger is sometimes functional. We should also not feel guilty if we do not forgive because some behavior is simply unforgiveable and carrying our anger might be less harmful than the potential harm of forgiving. There are also times when everyone may feel they are the victim or some people may not realize they have hurt others even if they can sense someone is unhappy with them. A good way forward is to ask people what the issue is and then listen to understand, rather than listening to be able to respond. When we listen without instinctively thinking of a way to defend ourselves, we may realize there has been a misunderstanding or we’ve behaved inappropriately. And if you feel offended by something that’s said or done, you could avoid unpleasant feelings by telling the other person how you feel.
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– The Conversation | Rappler.com Alfred Allan is a Professor at Edith Cowan University. Maria Allan is a Lecturer in Psychology at Edith Cowan University This article is republished from The Conversation under a Creative Commons license. Read the original article.