MANILA, Philippines – The Ninoy Aquino International Airport (NAIA) has improved its ranking in the world’s worst airports in the world, now down to the 4th spot after leading the list the past 3 years, according to the survey conducted by “The Guide to Sleeping in Airports.”
The Islamabad Benazir Bhutto International Airport in Pakistan now leads as the worst airport in the world. The survey showed that travelers compared the airport to a central prison for its crowd, pervasive corruption, aggressive-yet-inconsistent security checks, and the overall lack of cleanliness and technology.
The second worst airport in the world is Jeddah King Abdulaziz International Airport in Saudi Arabia, followed by Kathmandu Tribhuvan International Airport in Nepal, based on the survey.
The survey, which was conducted between September 2013 and August 2014, showed that NAIA’s ranking “improved” to the 4th spot.
“Manila’s NAIA saw a slight improvement in its ranking as a result of increased positive votes for its Terminal 3. This year, in an effort to lose its title of being the “laggard of Asia” (as one survey respondent put it), the long awaited rehabilitation of NAIA Terminal 1 finally commenced,” the survey showed.
The P1.3 billion ($28.85 million) NAIA Terminal 1 rehabilitation project, which involves structural retrofitting and other engineering works, is ongoing and is scheduled to normalize operations by end-February 2015.
The P1.9 billion ($42.17 million) rehabilitation of NAIA Terminal 3 by Takenaka Corporation of Japan has been completed and 5 foreign airlines have already transferred to the newest terminal.
“More recently, some international airlines were finally moved over to Terminal 3 to help reduce congestion in the overflowing Terminal 1,” the survey added.
In April this year, President Benigno Aquino III apologized for the airport’s air-conditioning problems.
“Since then, travelers have been quick to remind us of their continued grievances such as overcrowding, lengthy queues, limited seating, unfriendly immigration/customs officers, and smelly toilets. Adding to an already lengthy list of traveler complaints, in April the terminal became Asia’s largest public sauna when the airconditioning broke down. The units were reportedly not replaced until months later,” the survey said.
Among the ‘worst’ airports
Completing the list of the top 10 worst international airports in the world are the Tashkent in Uzbekistan; the Paris Beauvais-Tille in France; the Frankfurt Hahn in Germany; the Bergamo Orio al Serio in Italy; the Berlin Tegel in Germany; and the New York City La Guardia.
In the annual survey, travelers provided varied, colorful feedback on those airports and terminals that left more than a little to be desired – in terms of services, amenities, sleep-ability, and at times, good-old-kindness.
The votes for the “worst’ airports were limited to 4 C’s of airport travel (comfort, convenience, cleanliness, and customer service).
Early this October, US website Cheat Sheet named NAIA as one of the world’s worst airports due to impolite airport staff, long waiting times, and aging facilities.
Also named the world’s worst airports were the Paris’ Charles de Gaulle Airport; Los Angeles International Airport; Begamo Orio al Serio Airport; New York’s La Guardia Airport; Zurich International Airport; N’Djamena International Airport in Chad; Moscow Sheremetyevo Airport; Little Rock Bill and Hillary Clinton National Airport; and Calcutta Netaji Subhash Chandra Bose International Airport. – Rappler.com
($1 = P45.01)