Sony faces a class action lawsuit in the US over drifting controller issues in which a game receives a command from the controller causing a character or a cursor to move without user input.
The lawsuit was filed by the law firm Chimicles Schwartz Kriner & Donaldson-Smith – the same firm which sued Sony’s rival Nintendo for similar issues – on Friday, February 12, Eurogamer reports. The firm asked affected customers to get in touch, leading to the action.
The complaint, as seen by Eurogamer, detailed the issue:
“Specifically, the DualSense controllers that are used to operate the PS5 contain a defect that results in characters or gameplay moving on the screen without user command or manual operation of the joystick.
This defect significantly interferes with gameplay and thus compromises the DualSense controller’s core functionality.”
The complaint also accused Sony of knowing about the issue, and that affected customers are having problems getting through to Sony customer service for repairs.
Sony has yet to release a statement on the matter. – Rappler.com