Superapp Grab Philippines said it suspended delivery riders involved in posting homophobic remarks against K-pop group BTS.
"Inclusivity is one of Grab's core values, and we have a zero-tolerance policy for inexcusable behaviors. We have immediately suspended the delivery-partners in question and will continue to work hard to maintain an inclusive and diverse platform," Grab said in a statement on Thursday, June 17.
The statement comes after Filipino fans of the K-pop group called out Grab over a series of Facebook screenshots that showed alleged riders calling BTS "biot," shortened for "bayot," which means gay.
The original poster also wanted to boycott the release of a limited edition BTS meal from fast-food giant McDonald's on Friday, June 18.
Grab appealed for the public's understanding.
"We hope our consumers will not let the actions of a few select individuals affect the livelihoods of the many delivery-partners who rely on the Grab platform to support their families," added Grab. – Rappler.com